Advancing Quality: Trust, Safety, and Ac...

Having a health plan and a delivery system under one roof does not guarantee better care or lower costs. Geisinger’s approach combines shared accountability, clinical collaboration, and operating discipline to make integration deliver on its promise. 

How health care leaders can help prevent Medicaid coverage losses with coordinated communication, community partnerships, and practical support. 

Why should physicians engage in health policy, and how can payment rules quietly steer care, innovation, and the spread of new models? 

In the ICU, each patient has a team of professionals on-hand to work with family to promote their well-being. While in-person communication is always best, what happens when that’s not an option – at all? Dr. Adi Gerblich talks about how the ICU at Cleveland Clinic Hillcrest Hosp ... Show More

Disclosure of patient safety incidents to patients or caregivers is a legal, ethical and professional obligation for physicians. Appropriate disclosure conversations facilitate dialogue during the incident management process and reinforces patient-physician trust. In this month’s ... Show More

<p>Healthcare is a complex system, and if we want to make changes such as those needed for sustainable healthcare, we need to work across multiple teams, and make sure we hear everyone’s voice, including our patients’. In this episode we’ll discuss how we can communicate and work ... Show More

Dr. Martin Mendelson and Dr. Kyle Stanley discussed the importance of wellness in dental practice, focusing on improving communication, treatment planning, and documentation in patient referrals. They also emphasized the significance of building trust with patients, understanding ... Show More

Doctor Informed is a new podcast for hospital doctors, from The BMJ - created in collaboration with THIS Institute, and sponsored by Medical Protection. Medical expertise is fundamental to the practice of medicine. But other skills and knowledge are important too. Doctor Informe ... Show More

Neda Nikpoor, MD, sits down with Rupa K. Wong, MD, to unpack how an intentional, authentic brand can strengthen patient trust and fuel broader impact. Dr. Wong shares how speaking directly to her core audience (millennial parents) keeps education relatable, explains why blending ... Show More

In this episode of Wellness and Dentistry, hosts Dr. Kyle Stanley and Dr. Martin Mendelson discussed the importance of setting realistic expectations and managing complications in dentistry, emphasizing the need for clear communication with patients about potential risks and fina ... Show More

Improving patient communication, whether as a premed or medical student or beyond is the number one skill that you can start working on now with real benefits!Links and Other ResourcesFull Episode Blog PostCheck out my Premed Playbook series of books (available on Amazon), with i ... Show More

Bedside nurses and providers (physicians, PAs, NPs) tend to see the world differently, much of it driven by their training and the systems they work within. We chat about reconciling this and how to best function as a team.