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Aug 27
24m 9s

The Subtle Trap Undermining Your Practic...

Dr. Paul Etchison
About this episode
Your front desk can look busy all day and still leak production, profit, and patience. When phones, check-ins, insurance questions, and balance collections are treated like one giant job, “urgency” wins every time. The ringing phone gets answered, the insurance fire gets put out, and the real growth work quietly disappears: filling tomorrow’s hole, following ... Show More
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Today
Stop Talking Your Patients Out of the Best Treatment
That split second after a patient asks “Can’t you just fill it?” can quietly decide the whole case. If you hesitate, even with good intentions, you can accidentally turn your best clinical recommendation into an “upgrade” and make the compromised option feel like the default. We ... Show More
17m 47s
Aug 31
Simple Ways to Turn Patient Objections Into a Yes
Cost, timing, pain, insurance. These objections don't mean a patient is saying "no."In this episode, the DPH coaches share how they handle the most common patient objections and turn them into a "yes." You'll learn how to present treatment plans big and small — with confidence, a ... Show More
32m 16s
Aug 25
Implementation Usually Fails in 1 of These 3 Areas
We break down why the same operational problems keep resurfacing even after everyone “agrees” in a meeting. We share a simple leadership framework that turns talk into implementation so our dental practice keeps improving without constant reminders. • the hidden cost of repeated ... Show More
18m 47s
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