Costco pays its hourly wage workers more than most retailers. The company says that this keeps turnover low and ultimately, is good for its business. WSJ’s Sarah Nassauer explains how this approach helps the company’s bottom line, and speaks to one Costco cashier who's been working there for 40 years and now has more than a million dollars saved for his reti ... Show More
Aug 19
Why Are Some StubHub Customers So Mad?
StubHub, a ticket resale platform, is facing a flood of complaints from World Cup fans who bought tickets months in advance, only to be stranded hours before the games. WSJ’s Hanna Krueger unpacks her months-long investigation into the company’s customer service and one disappoin ... Show More
24m 16s