Jul 7
37m 18s
The future doesn’t belong to the BA who writes the best requirements. It belongs to the one who can design an environment where AI amplifies human judgment. Ready to think differently about your career?A note: this conversation was recorded in May 2025 — more than a year before this episode aired. A lot of what Susan Yu talked about has since caught up with the rest of the world. That’s what futurists do!In this episode, host Susan Moore sits down with IIBA president and CEO Delvin and Susan Yu, chair of the IIBA Sydney chapter, futurist, and author of the upcoming book on AI-augmented business analysis. The result is one of the most grounded, practitioner-level conversations on agentic AI you’ll hear—no hype, just real talk from people who are living through this shift.Susan Yu brings a perspective most of us haven’t heard before: she fell into generative AI through a book club full of movie directors, startup founders, and university professors—not enterprise folks. That outside-in lens shapes everything she shares in this episode. She’s direct about where organizations are versus where the tech industry thinks they are, and why this is important for business analysis professionals as they are trying to figure out where they fit.The conversation zeroes in on agentic AI—AI that can execute entire decision chains. The stakes are different here. When an agent can write, send, and optimize a process end-to-end, someone has to be thinking about the ethical architecture underneath it. That someone, as Delvin and both Susans make clear, should be us.🎙️Episode Highlights• Why agentic AI is both “yes” and “no” for 2026• The enterprise reality gap: where organizations really are• Decision architecture and why it’s the business analysis professional’s new frontier• Human-in-the-loop: art form or non-negotiable?• The UAE’s Regulatory Intelligence Office as a governance model• Skills business analysts need to stay relevant in the agentic era• Why documentation obsession will cost business analysts their jobs• Courage and speaking up as a core business analysis competency• An AI reframe: BA for AI, not AI for BA🔗 Resources