How understanding the neuroscience behind conflict can help small business owners become more effective leaders, build healthier teams, and transform workplace conflict into collaboration.
Show Notes Page: https://www.thehowofbusiness.com/613-jeremy-pollack-conflict-resolution/
Conflict is inevitable in every small business. But according to conflict resolution expert Jeremy Pollack, conflict itself isn't the problem. It's how our nervous systems respond to perceived threats that determines whether conflict becomes destructive or productive.
In this episode, Henry Lopez talks with social-organizational psychologist, mediator, and author Jeremy Pollack about the neuroscience behind workplace conflict and why better communication alone isn't enough. Jeremy explains that before teams can solve problems effectively, leaders must first learn how to regulate their own nervous systems and create an environment where others feel psychologically safe.
Drawing from his book Wired for Peace: Using Seven Neuroscience-Based Principles to Resolve Conflicts, Jeremy shares practical strategies that every small business owner can apply immediately to improve leadership, strengthen culture, and reduce unnecessary workplace tension.
Whether you're managing a growing team, navigating difficult employee conversations, or simply wanting to become a more effective leader, this episode offers practical, science-backed tools you can begin using immediately in your small business.
Jeremy Pollack, Ph.D., is a social-organizational psychologist, workplace conflict resolution expert, and author of Wired for Peace, helping leaders build healthier, more collaborative teams through neuroscience-based conflict resolution. He is the founder of Pollack Peacebuilding Systems.
This episode is hosted by Henry Lopez. The How of Business podcast focuses on helping you start, run, grow and exit your small business. The How of Business is a top-rated podcast for small business owners and entrepreneurs. Find the best podcast, small business coaching, resources and trusted service partners for small business owners and entrepreneurs at our website https://TheHowOfBusiness.com