Anne-Maartje is the founder of The Behaviour Company, a behavioural analyst trained by former FBI agent Joe Navarro, and author of the book What To Do If…? How to Handle Any Situation at Work and Come Out Winning. Her work sits at the intersection of communication, behaviour, leadership and human connection.

Together Ryan and Anne explore why difficult conversations remain one of the most important and misunderstood skills in modern leadership. They unpack the relationship between verbal and non-verbal communication, the role of trust and validation, and why so many people avoid saying what needs to be said.

The conversation moves beyond communication techniques into deeper questions of self-awareness, leadership integrity and the behaviours that either strengthen or erode trust over time. Anne shares practical frameworks for handling awkward moments, giving feedback effectively and creating healthier relationships at work and at home.

About What To Do If…?

What To Do If…? How to Handle Any Situation at Work and Come Out Winning is Anne-Maartje Oud’s practical guide to navigating workplace communication, leadership challenges and difficult conversations. Built around the most common questions she has received during more than two decades of behavioural consulting, the book offers practical tools for real-world situations.

The work includes guidance on communication, collaboration, leadership, personal development and managing difficult situations.

The goal is to help people communicate with greater confidence, clarity and effectiveness while building stronger relationships.

Those with ears, let them hear.

Always love,

Ryan

Connect with Anne-Maartje Oud

Website: https://amobehaviour.com/

The Behaviour Company: https://www.behaviourcompany.eu/

LinkedIn: https://www.linkedin.com/in/annemaartjeoud/

Book: https://amobehaviour.com/publications/

Connect with Always Better Than Yesterday

Website: https://abty.co.uk/