May 18
27m 30s
00:00 Introduction to Teriyaki Madness and Aunna Macias
02:05 Growth and Expansion of Teriyaki Madness
03:45 Philosophy of Technology Adoption in Franchising
06:33 Franchisee Feedback and Tech Adoption
08:37 Balancing Control and Flexibility in Franchise Operations
10:41 Innovation and Limited Time Offers (LTOs)
13:27 Managing Tech Projects and Communication
15:58 Overview of the Tech Stack at Teriyaki Madness
17:44 Digital Menu Boards and Integration Challenges
18:45 Improving Data Accuracy and Collection
20:43 Future Investments and Operational Efficiencies
23:44 Menu Recommendations and Unique Orders