Today I'm recapping a recent article I published on The Drum and digging into some of the ethical dilemmas emerging inside the retail media industry. The conversation was sparked by a very public campaign from my former boss, Jared Belsky, CEO of Acadia, challenging agencies to return media rebates to clients. If traditional media has ethical gray areas around incentives and transparency, what does the retail media version look like?
Retail media has built its reputation on transparency, performance measurement, and closed-loop attribution. But as the dollars grow and the ecosystem matures, new tensions are surfacing. I explore five ethical challenges: from brands funding their own competition to agency incentives, consulting projections, industry echo chambers, and the subtle influence of corporate hospitality. If retail media wants to maintain its reputation as the “cleaner” alternative to traditional advertising, these are the questions the industry needs to confront.
This episode is sponsored by Mirakl Ads
Timeline
[00:00] – What are the ethical dilemmas in retail media?
[01:33] – How private label products benefit from retail media systems funded by national brands.
[03:15] – How retail media deals and perks can quietly tilt the playing field toward larger agencies and brands.
[06:36] – Consultants selling the retail media dream: when hockey-stick projections collide with operational reality.
[08:30] – Industry events with retailers, consultants, and vendors, but too few brand voices.
[09:00] – Corporate hospitality and influence: from cabanas at Cannes, to the broader question of where investment should really go.
Links & Resources