While many credit unions look to expand their field of membership or enter new markets, Merck Employees' FCU is bucking the trend—and reaping the rewards.
In this episode the $1.8 billion credit union's president and CEO, Paul Gentile, discusses the unique relationship the credit union maintains with one of the world's largest pharmaceutical companies, and how doubling-down on Merck employees continues to deliver long-term growth.
Key Takeaways
00.48: Paul's career journey from publisher of the Credit Union Times, to leading a League, and finally running a credit union.
03.06: Why fraud is the number one issue facing credit unions in 2026.
06.29: How Merck has maintained strong relationships with its SEG and continues to grow and thrive within its closed field of membership.
10.00: Ways Paul and the Merck leadership team have positioned student lending as a market differentiator.
14.21: An overview of Merck's growth strategy, and how it's maintaining relevance with a SEG membership.
20.21: Paul shares his vision for credit unions in the next decade, particularly as it relates to Stablecoin and broader crypto technology.
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