Improving Employee Engagement and Retention Through Analytics
Hosts: Steve Boese and Trish Steed
Guest: Curtis Forbes, Founder & CEO at MustardHub
Summary
In this episode of the At Work in America show, hosts Steve Boese and Trish Steed welcome Curtis Forbes, founder and CEO of MustardHub, to discuss the critical issues of employee retention and engagement, particularly in small to mid-sized businesses. Curtis shares his unique journey from a music background to creating a workforce engagement platform aimed at reducing turnover and strengthening company culture. The conversation looks at the challenges of identifying turnover issues, the costs associated with employee disengagement, and the importance of predictive analytics in understanding employee behavior. They emphasize the role of technology in making company culture visible and the necessity of building habits that reinforce organizational values. The episode concludes with insights on MustardHub's freemium model, making it accessible for small businesses to enhance their employee engagement strategies.
Chapters
01:07 Understanding Employee Retention and Engagement
09:04 Identifying and Addressing Turnover Challenges
11:52 The Importance of Predictive Analytics in Retention
16:36 Building a Culture of Engagement
21:38 A Solution for Small Businesses
28:32 Freemium Model and Accessibility of MustardHub
33:28 Conclusion and Final Thoughts
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