In this episode, I break down some of the key insights from my recent op-ed for WARC on the state of retail media measurement standards. While there’s been progress with guidelines from the IAB and MRC, real adoption is still patchy, and the reasons why might surprise you.
I explore why brands and retailers alike are struggling to align on measurement, the paradox of custom reporting requests, and why success will only come when the cost of fragmentation outweighs the comfort of the status quo. You’ll also hear what retail leaders at Albertsons, Dollar General, and Home Depot are saying about incrementality, identity resolution, and what “good” measurement actually looks like.
Whether you’re a brand marketer, retail media practitioner, or just trying to make sense of the chaos, this episode will give you a sharper lens on what’s really blocking standardization — and where the industry needs to head next.
This episode is sponsored by Connected Commerce at Acosta Group
Timeline
[00:52] - The paradox of brands demanding standardization while asking for custom metrics
[02:18] - Why both brands and retailers share responsibility for slow adoption of standards
[03:22] - Industry perspectives on incrementality and methodological consistency
[04:47] - Why leading retail media networks resist 'dumbing down' to meet benchmarks
[06:00] - Moving beyond ROAS: redefining success with Return on Marketing Objective (ROMO)
[07:48] - The tech and identity infrastructure problem undermining measurement
[09:15] - Why relationships with governing bodies like IAB and MRC matter for credibility
[10:50] - My take on when standardization will actually happen
Links & Resources