I often wonder if we in the insurance industry have any idea how lucky we are that there are so many smart people out there looking to help make the way we do business easier, more efficient, more productive and ultimately, more profitable. Today’s guest, Matt Hicks, is one of these people. Matt is the co-founder of Recorder, a next-generation broker management system that connects producers directly with underwriters and gives those underwriters instant quote and bind capabilities. Matt is a serial entrepreneur who has already been involved in two successful fintech ventures and now has some very well-known insurance investors on board this one. The product Matt and his team have produced is laser-focused on what adds the most value in the commercial insurance value chain. It’s all about reducing admin and freeing producers, whether they are brokers, coverholders or frontline underwriters, up to do what they do best. The initial productivity gains claimed are eye-opening. The term serial entrepreneur may give you a misleading impression, so I’d say the best way of describing Matt would be that he would always be the most investable guest on an episode of Dragon’s Den or Shark Tank. By the time he had finished with them, he would have all the investors fighting to be involved. The key I think is that special humility and empathy you get with really successful entrepreneurs. In my time as an insurance journalist I have lost count of the number of entrepreneurs I have met with who have undoubtedly superb technology, but who ultimately failed because they had zero empathy or understanding of how insurance professionals actually work and therefore what help they really need. Matt and his team are in insurance for the long run and know that the sort of API-lead revolution they are proposing will take time. But at the same time they know that history is on their side if they are patient enough. So I can highly recommend a listen. Matt is incredibly easy to talk to and his experienced and down-to-earth approach means he knows exactly how to go about making Recorder the sort of tool that over time the best producers are going to be clamouring for. LINKS: https://www.recorder.tech/ https://www.recorder.tech/contact