logo
episode-header-image
Sep 10
37m 53s

Membership plans: DentalHQ, Dr. Brett We...

Simplify Dentistry
About this episode

In this episode of Simplify Dentistry, host Dr. Richard Offutt sits down with Dr. Brett Wells of Wells Family Dental Group. Brett shares his journey of building a patient-centered, multi-location practice in Raleigh, North Carolina, while balancing growth, leadership, and family life. From creating trust-based relationships to navigating the challenges of expansion, Brett offers wisdom for dentists who want to grow without losing sight of their values.

 

Episode Navigation

00:00 – Welcome and introduction
01:25 –Brett’s journey into dentistry and building his practice
05:40 – Why trust is the foundation of patient care
09:10 – Balancing growth with personal and professional life
14:20 – Expanding into multiple locations
20:05 – Leadership lessons from practice ownership
26:15 – Family, faith, and finding perspective
31:50 – Advice for young dentists and practice owners
36:10 – Final reflections and where to connect

 

Key Takeaways

Building a Patient-Centered Practice

  • Trust is the foundation of long-term patient relationships
  • Growth should align with values, not just numbers
  • Communication and consistency are key to building loyalty

Leadership & Growth

  • Expansion requires clarity of vision and the right team
  • Balance comes from setting boundaries and priorities
  • Success isn’t just about growth—it’s about purpose and impact

 

Featured Discussion Topics

  • Patient-centered dentistry
  • Building multi-location practices
  • Leadership lessons in ownership
  • Work-life balance for dentists
  • Values-based growth strategies

 

Meet Our Guest

Dr. Brett Wells is the owner of Wells Family Dental Group in Raleigh, NC. With a focus on patient trust, team culture, and values-based leadership, Brett has grown his practice into a thriving multi-location group while maintaining a strong balance between work, family, and community.

 

Connect With Simplify Dentistry

Website: simplifydds.com
Podcast: Available on all major platforms

 

Topics: patient-centered dentistry, leadership, practice growth, multi-location practices, work-life balance, values-based leadership, dental entrepreneurship, dental practice management

Up next
Oct 1
The Truth About Dental Growth: Marketing, Front Desk Conversions, and Practice Potential with Gary Bird
Join Dr. Murtuza Shah-Khan and Dr. Richard Offutt as they sit down with Gary Bird, founder of SMC National and host of Dental Marketing GOAT. In this no-fluff conversation, Gary breaks down the real barriers that hold dental practices back from growth—from marketing missteps to f ... Show More
27m 56s
Sep 17
The Future of Dentistry: AI, Practice Culture, and Industry Trends with Dr. Pamela Maragliano
Join Dr. Mustafa Shah-Khan and Dr. Richard Offut as they discuss the evolving landscape of dentistry with Dr. Pamela Maragliano, Chief Editor of Dental Economics. From AI implementation to practice culture and staffing challenges, this episode provides valuable insights into curr ... Show More
41m 58s
Aug 28
Dr. Paul Etchison: Dental Heroes, taking your practice to the next level
In this episode of Simplify Dentistry, hosts Dr. Mustafa Shah-Khan and Dr. Richard Offutt welcome Dr. Paul Etchison—practicing dentist, author of Dental Practice Hero, and host of the Dental Practice Heroes podcast. Paul shares his journey of building a thriving multi-doctor prac ... Show More
42m 15s
Recommended Episodes
Oct 2024
What’s WRONG With Modern Dentistry & How To Fix Your Mouth, Sleep & Oral Microbiome For Good, With Dr. Eniko Loud & The Whole Health Dentistry Team.
In today's episode with Dr. Eniko Loud, Dr. Ghazal Sophia Taghavi, and Catherine Staffeldt, esteemed practitioners in the field of bioesthetic dentistry, you'll get to explore the ins and outs of holistic oral care, from proper brushing and flossing techniques to the integration ... Show More
54m 12s
Feb 2025
256. Ceramic Esthetics, Diastema Closure, Resin Composite - Dr. Jason Smithson
Join Elevated GP: www.theelevatedgp.com DOT - Use the Code DENTALDIGEST for 10% off Follow @dental_digest_podcast Instagram Follow @dr.melissa_seibert on Instagram Connect with Melissa on Linkedin Dr. Jason Smithson, DDS, is a distinguished dentist renowned for his innovative app ... Show More
42m 50s
Feb 2024
1911: Creating a Thriving Dental Business
On today’s episode, Dr. Mark Costes focuses on tackling what he refers to as the "four horsemen" - the major challenges faced in the world of dentistry. He delves into understanding negativity bias and hedonic adaptation, and how these affect our information processing. Emphasizi ... Show More
27m 21s
Aug 21
Fall in Love with Dentistry Again – How to Feel Fulfilled as a Dentist – IC060
Are you living your career by design—or just letting it happen to you? Do you know what your ideal day as a dentist looks like? What about your ideal week? In this episode, Jaz is joined by Dr. Andrea Ogden to explore how you can design a career—and a life—in dentistry that feels ... Show More
56m 31s
Jun 2024
226. Rob Stanley, DMD, MS, PhD - New Concepts in Implant Dentistry
Follow @dental_digest_podcast Instagram Follow @dr.melissa_seibert on Instagram Connect with Melissa on Linkedin  DOT - Use the Code DENTALDIGEST for 10% off Dr. Robert Stanley has been interested in dentistry since spending hours in his grandfather’s dental office in Chicago as ... Show More
1h 2m
Jun 2025
272. Operative Dentistry Hacks [Replay] with Dr. Bob Margeas
Join Elevated GP: www.theelevatedgp.com Follow @dental_digest_podcast Instagram Follow @dr.melissa_seibert on Instagram Dr. Margeas was recently named on the 2024 "32 Most Influential People in Dentistry" by Incisal Edge Magazine. Click here to learn more! Dr. Margeas graduated f ... Show More
28m 23s
Dec 2024
Mid-Career Moves: How to Choose the Path for You
Host Dr. Joel Berg is once again joined by Dr. Clarice Law, this time to discuss her recent move after two decades at one institution and her advice for others determining what their next steps may be. Dr. Law shares the multiple ways her career has evolved over the past three de ... Show More
20m 37s
May 2025
269. Restoring Hybrids and Overdentures with Dr. Sable Muntean
Join Elevated GP: www.theelevatedgp.com Free Class II Masterclass - Click Here to Join Follow @dental_digest_podcast Instagram Follow @dr.melissa_seibert on Instagram Dr. Sable A. Muntean, DMD, MHSA Clinician, Educator, Mentor, and Advocate for New Dentists Dr. Sable Muntean is a ... Show More
45m 28s
Jan 2025
Insights with Pearl AI’s CEO on Dental Diagnostics
In this episode of Digital Dentistry Decoded, Dr. Ahmad Al-Hassiny interviews Ophir Tanz, CEO of Pearl AI, about the evolution and impact of artificial intelligence in dentistry. Tanz discusses Pearl's development from its 2015 inception to its current position as a leader in den ... Show More
51m 35s
Jul 2024
2030: Balancing Art, Dentistry, & Community
On today’s episode, we have Dr. Arti Jagirdar, who brings a unique and inspiring story to the podcast. Dr. Jagirdar shares her journey from being encouraged to pursue a medical career to discovering her passion for dentistry through a high school program. Her story takes a creati ... Show More
41m 55s