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Jun 2025
38m 9s

How One CEO Turned Harsh Feedback into a...

Tersh Blissett & Josh Crouch
About this episode

Learn how to automate tasks, save time, and increase your profit. No Coding required!
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Welcome to the Service Business Mastery Podcast!

Visit our website for more episodes and insights! https://www.servicebusinessmastery.com

In this episode of the Service Business Mastery podcast, host Tersh Blissett talks with Michael Caito, CEO of Map Consulting, an Active Member of EO and YPO and Former Co-Founder of Restaurants on the Run. They discuss Michael’s journey from entrepreneur to CEO and how he grew his business by focusing on disciplined leadership and goal setting. Michael shares how creating strong routines, building a reliable team, and continuous learning helped him scale his company. He also explains how coaching and accountability were key to improving leadership skills and ensuring long-term business success.

This conversation focuses on Michael Caito's journey from entrepreneur to CEO. Michael shares how disciplined leadership and goal setting were key to his growth. He explains how building strong routines, creating accountability, and focusing on continuous learning helped him scale his business. The discussion highlights the importance of a solid team and structured leadership for long-term success and stability in business.

In this episode, here's what you can expect to learn: 

  1. How to Transition from Entrepreneur to CEO: Michael explains how focused leadership and goal setting helped him grow his business.

  2. Why Strong Routines Lead to Success: Learn how building clear habits and accountability can improve leadership and stability.

  3. Using Leadership for Growth: Michael shares how disciplined leadership and team building lead to long-term success.

  4. Building a Solid Team: Hear how creating a strong team and setting clear expectations drive business growth.

  5. Growing Through Learning: Understand why continuous learning and coaching are essential for becoming a better leader and scaling your business.

Timestamps ⏰

00:00 - Episode Recap

03:32 - Meet Michael Caito, CEO of Map Consulting

05:00 - Transitioning from Entrepreneur to CEO

05:48 - Building Disciplined Leadership for Business Success

09:09 - Setting Clear Goals to Drive Growth

14:25 - The Importance of Building a Reliable Team

15:50 - Why You Should Keep Growing Even During a Business Sale

18:38 - How Accountability and Goal Setting Lead to Long-Term Growth

20:18 - How Strong Leadership Drives Team Performance

23:47 - Becoming a CEO-Level Leader: Key Takeaways

26:27 - The Six Key Functions Every Entrepreneur Must Master to Become a CEO

33:05 - Two Overlooked Keys to Business Growth: KPIs and Manager Training

35:58 - Final Thoughts, Resources, and How to Connect with Michael Caito

If you enjoyed this chat with Eric McGrath, please leave us a review (5 stars would mean a lot 😉).



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