Apr 22

852: Giving interviewers benefit of the doubt (Case Interview & Management Consulting classics)

For this episode, let's revisit a Case Interview & Management Consulting classic where we talk about the importance of you, the candidate, never ever giving the interviewer the benefit of the doubt, why this is vital, how to do this in a case and the improvement it will immediate ... Show More

8m 57s

Apr 20

851: Building Hypotheses From Data Exhibits (Case Interview & Management Consulting classics)

Reading graphs is a perennial problem for many candidates. Yet, the problem is not the interpretation of the graphical data itself. Rather, it is knowing what to do with that data once you have interpreted it. This podcast introduces a simple 4-step process we introduced for a Ya ... Show More

13m 11s

Apr 15

850: You Cannot Join McKinsey Strategy (Case Interview & Management Consulting classics)

Far too many candidates demonstrate poor knowledge of consulting by insisting that they want to work for McKinsey strategy and not operations or BTO. This is a flawed strategy which will only hurt their chances in the short, medium and long-term. This podcast explains why and how ... Show More

10m 40s

Jul 2025

568: The one thing every consulting case study must produce (Strategy Skills classics)

For this episode, let's revisit a Strategy Skills classic where we discuss one important thing every consulting case study must produce. Subscribe to FIRMSconsulting's YouTube channel: http://bit.ly/Firmsconsultingsubscribe Here are some free gifts for you: Overall Approach Used ... Show More

8m 52s

Jul 2025

573: How and when a consultant must disagree (Strategy Skills classics)

For this episode, let's revisit one of Strategy Skills classics, where we discuss when a consultant must dissent and how it should be done. Here are some free gifts for you: Overall Approach Used in Well-Managed Strategy Studies free download: www.firmsconsulting.com/OverallAppro ... Show More

14m 5s

Nov 2023

397: Period case studies (Strategy Skills classics)

For this episode, let's revisit one of Strategy Skills classics where we discuss a special type of case study called a period case study which is significantly harder to do, but incredibly useful. Most consultants prefer case studying the latest and greatest fad, which ... Show More

12m 18s

Dec 2023

408: Professional values on studies (Strategy Skills classics)

For this episode, let's revisit a Strategy Skills classic where we will talk about general professional values or etiquette that consultants should apply during an engagement. We specifically discuss things that consultants sometimes do on studies that may alienate the client. ... Show More

16m 2s

Jan 2025

519: Bain & Company's Partner Rob Markey on Customer Strategy, Customer Loyalty and Retention (Strategy Skills classics)

In this episode with Rob Markey, we will discuss valuing and measuring customer loyalty. Rob highlights the gap between executives' intentions to prioritize customers and their actual practices, noting that only 8% of customers believe they receive exceptional experi ... Show More

1h 7m

Oct 2025

293. Help! I Need to Improvise in Meetings — And Be Confident

In this episode of Confident Business English, I provide you with strategies to help you feel more confident when unexpectedly asked to speak in English during meetings. I share 3 practical frameworks to effectively structure responses. I also emphasize the importance of buying t ... Show More

15m 38s

Dec 2023

You'd be screwed if you didn't ask dumb questions in these cases

This clip is an excerpt from episode 08. The dumb questions that make you sound smart in case interviews, where we discuss types of questions that candidates avoid asking because they sound dumb, how consultants (especially partners) are actively looking for candidates who ask th ... Show More

8m 3s

Dec 2023

Google's GA4 Debacle and Hiring Data Talent

Do you know how powerful analytics can be in transforming a brand? In this episode, I'm excited to introduce Celina Wong, the Senior Director of Analytics and Strategic Insight at TULA Skincare. We dive into how Celina's expertise in data analyti ... Show More

52m 54s

Jan 2025

23. How to Answer: Tell us about a Time where you provided Exceptional Customer Service

In this episode of the IT Job Coach podcast, host Frank Demaio breaks down how to answer the common interview question: "Tell us about a time where you successfully represented your company or team and delivered exceptional customer service."You’ll learn:Why interviewers ask this ... Show More

6m 4s

788: Estimation Sensitivities During Cal...