logo
episode-header-image
Jun 10
16m 22s

How to De-Escalate a Shouting Match

Civility Media
About this episode
You ever been in a conversation that wasn’t really a conversation—more like words flying at your face at full volume? Yeah, I’ve been there too. In today’s episode, I’m giving you three super practical ways to hold your ground and keep your cool when someone else is losing theirs. This episode is sponsored by Cozy Earth. Upgrade Your Every Day. Get 40% off ... Show More
Up next
Aug 19
Body Language Expert: The #1 Cue That Makes People Dislike You
Ever wonder why some people just click with everyone? In this episode, I sit down with my friend Vanessa Van Edwards—behavioral investigator, author, and founder of Science of People—to break down the science behind first impressions, charisma, and connection. We dig into what pe ... Show More
55m 56s
Aug 12
Top 3 Signs of Emotional Immaturity
Let’s talk about emotional immaturity—because spotting it early can save you a whole lot of pain. In this episode, I’m breaking down three clear signs that someone’s not ready to handle their emotions like an adult. From causing scenes in public to taking everything personal, and ... Show More
14m 28s
Aug 5
How to Talk to Someone Who Doesn’t Like You
Let’s be real—there are people you don’t like, and there are people who don’t like you. That’s just life. But what do you do when you have to deal with them—at work, at home, or anywhere you can’t avoid them? In this episode, I’m sharing three simple strategies to keep your cool, ... Show More
14m 34s
Recommended Episodes
Mar 2020
[250] Life in the Time of Corona
Hi guys, today’s episode is about coronavirus pandemic and how it affects us. I talk about my experience of when I found out about the coronavirus, from treating it as some 'thingee' to starting to take it really seriously. Keep listening, you’ll also learn some new terms towards ... Show More
15m 26s
Jul 2020
[258] How to Use 'Give Someone a Call' Phrase Correctly
Today's episode is quite simple. I'm teaching you to use the phrase To Give Someone a Call. You'll get a chance to repeat after me as well, so you learn faster. Enjoy today's show! *** If you love the EMS Podcast, why don't you buy me a coffee? With your support, I'll be able to ... Show More
7m 6s
Mar 2019
[222] 3 Easy Techniques To Start A Conversation With Anyone
Today’s episode has been brought to you by my free gift called: “How To Simplify A Conversation”. You can grab it at englishmadesimple.net/convo. In today's episode, I share 3 tips on how you can engage in a conversation with anybody. I share my personal examples when trying to e ... Show More
12m 11s
Apr 2019
[225] The Quickest And Easiest Way To Start Speaking With Others in English
In today's episode I tell you the quickest and easiest way to start conversations with other English-Speakers in your city. I also share my experiences attending social groups that specialise in language exchanges. Today's episode is leading us to the next week's episode about Co ... Show More
16m 34s
Aug 8
[333] How to Politely Interrupt in English
Interrupting someone mid-sentence? It happens! In this episode, I share polite phrases you can use to interrupt in English - both at work and in casual chats. Learn the difference between polite and rude interruptions, and practise real phrases with the “Repeat After Me” segment. ... Show More
8m 17s
Dec 2020
[045] How to Get Your Ideas Across in Meetings
How to get your ideas across in meetings is a common question for emerging leaders. Many of my clients ask me, “How can I get people to listen to my ideas?” or “How can I get my point across in meetings?”.These are common obstacles all emerging leaders need to overcome. If you ca ... Show More
18m 49s
Dec 2024
[325] How to Handle Customer Complaints
Learn how to handle customer complaints like a pro in this episode. Whether you work in customer service or just want to improve your communication skills, you’ll pick up practical tips and phrases to handle tough situations with confidence. Tune in for helpful advice on how to h ... Show More
18m 59s
Dec 2023
[309] English Airport Phrases Every Traveller Should Know
Exploring the airport continues today! In this episode, discover additional phrases to enhance your airport vocabulary. Enjoy the learning journey! :) Also, check out my YouTube Channel here: www.youtube.com/channel/UCd-97FNYxvF7yvbllwBaEiw Enjoy :) *** Learn English with AI: eng ... Show More
13m 33s