The industry is debating whether AI should be viewed as augmenting or replacing human-centric tasks. But we don’t yet have a framework to discuss the technical and business impacts of that spectrum of decisions.
SHOW: 926
SHOW TRANSCRIPT: The Cloudcast #926 Transcript
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HOW DO WE THINK ABOUT THE INVOLVEMENT OF HUMANS WITH AI SYSTEMS?
- What do we think AI systems should be capable of?
- What do we think human systems should be capable of?
- We know how to quantify error, but do we really know how to quantify error?
- Almost every question about AI comes down to augment vs. replace, and yet humans tend to skew towards the replace angle.
- We like the thought of humans in the loop, but often don’t want to be bothered to interact with humans
- We haven’t yet created a framework to think about the human +/- AI involvement, because we haven’t really created it for general-purpose automation yet either.
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