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May 11
57m 3s

634: Tom Nolan (CEO of Kendra Scott) - 2...

RYAN HAWK
About this episode

The Learning Leader Show with Ryan Hawk

Go to www.LearningLeader.com for full show notes.

This is brought to you by Insight Global. If you need to hire 1 person, hire a team of people, or transform your business through Talent or Technical Services, Insight Global's team of 30,000 people around the world have the hustle and grit to deliver. Go to www.InsightGlobal.com/LearningLeader

Notes

  • "Average players want to be left alone. Good players want some coaching. Great players want the truth."
  •  It is not a company’s job to give work-life balance to someone. And he is not balanced. He’s on 24/7. It was refreshing to hear the real story from someone who is running a company. As Dr. Julie Gurner said on episode #538, “People will tell you in books that you have to live a 'balanced life,' but if we are completely honest, almost all great things are born from periods of imbalance.”
  • Make the most of your 2% moments. 98% of the time, life is just happening… But every once in a while, you’ll have the 2% opportunities. Like when he met his wife, or interviewed with Kendra Scott. It’s on us as leaders to be ready to make the most of those 2% moments.
  • Tom's relationship with Kendra: “We’ve been through so many hard things together.” Those hard times can forge a strong relationship, or they can break you. Remember that the next time you’re going through something tough with someone else. It’s an opportunity to fortify a relationship.
  • Hiring - Play your position well. Know what you're good at. Don't have to like teammates, but do need to love them. Learn from mistakes.
  • Work is like family. But you don't fire your family... Discipline comes from a place of love.
  • ReadThe Way of the Shepherd
  • Goal maniac - After failing at his first job interview, he asked for another shot and showed up the next day with pages of goals.
  • Tom's Strengths - immediate urgency, insatiable need to win, good problem solver, better when things are hard.
  • How do you navigate slow walkers? It's hard. Need patience and thoughtfulness too.
  • What are the must-haves to be hired as a leader with Tom? Good human. Win + Kindness + Compassion.
  • Tom claims that he is not a good interviewer. Gets help from the team. It is a rigorous process.
    • He wants people who have gone through hard things. "Living through struggle makes people better." Grit.
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