About this episode
Oct 7
Your Biggest Customer May Be Your Least Profitable, Getting More Value from Manufacturing and Distribution Tech, Go-Live Is Not the Finish Line
The Transformation Ground Control podcast covers a number of topics important to digital and business transformation. This episode covers the following topics and interviews: Your Biggest Customer May Be Your Least Profitable Getting More Value from Manufacturing and Distribution ... Show More
1h 54m
Sep 30
Your "Customer 360" Is Really an Order 360, Businesses Act Like It's 2006, Customers Act Like It's 2026, 67% of B2B Buyers Don't Want Your Salesperson
The Transformation Ground Control podcast covers a number of topics important to digital and business transformation. This episode covers the following topics and interviews: Your "Customer 360" Is Really an Order 360 Businesses Act Like It's 2006, Customers Act Like It's 2026 (A ... Show More
1h 48m
Sep 23
Your "Customer 360" Is Really an Order 360, Businesses Act Like It's 2006, Customers Act Like It's 2026, 67% of B2B Buyers Don't Want Your Salesperson
The Transformation Ground Control podcast covers a number of topics important to digital and business transformation. This episode covers the following topics and interviews: Your "Customer 360" Is Really an Order 360 Businesses Act Like It's 2006, Customers Act Like It's 2026 (A ... Show More
2h 1m
Sep 2025
Business Messaging: Automation, AI and Conversational Commerce with Deepesh Trivedi
36m 19s
Nov 2025
Master These 4 Topics to Win in Digital (264)
<p>This week’s podcast is a summary of my approach to digital strategy.</p><p>You can listen to this podcast <a href='https://jefftowson.com/2025/10/master-these-4-topics-to-win-in-digital-tech-strategy-podcast-264/'>here</a>, which has the slides and graphics mentioned. Also ava ... Show More
33m 12s
Aug 2023
S11E12: Key Trends and Challenges for the Next Decade in Organizational Transformation
Send us Fan MailAI. Automation. ESG. Machine Learning. The current rate of disruption taking place across industries and verticals can be overwhelming.But today, Consultya Managing Director Ahmed Elkomy rejoins the podcast to simplify matters. In the conversation, Ahmed breaks do ... Show More
55m 31s
Nov 2025
For Agentic Ecommerce Focus on the ABCs (Advisors, Brokers and Concierges) (266)
<p>This week’s podcast is about AI Agents transforming ecommerce. Likely all commerce.</p><p>You can listen to this podcast <a href='https://jefftowson.com/2025/11/get-ready-for-agentic-ecommerce-think-abcs-advisors-brokers-and-concierges-tech-strategy-podcast-266/'>here</a>, whi ... Show More
43m 16s
Sep 2025
Eric Schmidt on AI, the Battle with China, and the Future of America
28m 58s
Jun 2024
2943: LTIMindtree - How Is Digital Transformation Shaping Our Future?
In this episode, I sit down with Sudhir Chaturvedi, President of LTIMindtree, to delve into the transformative power of digital technologies. From the increasing use of Generative AI and automation to the strategic investments necessary for business resilience and growth, Sudhir ... Show More
43m 40s
May 2025
Head of Ecom at $20M/Year Agency & Ecom Industry Veteran | Ads vs. Events: What Drives Sales? | Andy Kazandjian & Jad Sfeir
52m 52s
Dec 2024
Evolving Digital Transformation and CX Strategies: Insights from Industry Leaders
Local Insights: Evolving Digital Transformation & CX Strategies: Forbes Middle East’s Local Insights podcast in partnership with GBM explores groundbreaking ideas and the transformative impact of technology on businesses in the Middle East. To discuss the evolving landscape of di ... Show More
45m 35s
Sep 2022
State of Digital Transformation Research
18m 15s
Jul 2024
A Story On Data: Evolution, Technology and More w/ Mohammad Mortada | Below The Fold
In this episode of 'Below the Fold,' Mohamed and Ibrahim dive into the dynamics of data in marketing. With Mohamed's extensive background in advertising and customer experience at Oracle, and Ibrahim's expertise in programmatic marketing, they discuss how data usage has evolved f ... Show More
46m 25s
The Transformation Ground Control podcast covers a number of topics important to digital and business transformation. This episode covers the following topics and interviews:
CRM Trends in the Market, Q&A (Darian Chwialkowski, Third Stage Consulting)
Executive Mastermind, Inside the Minds of Digital Transformation Experts (Greg Benton, Aaron Patterson ... Show More
<h3>Topics Covered:</h3><ul><li>The rise of <strong>business messaging</strong> and why it’s changing customer behavior</li><li><strong>WhatsApp vs. WeChat vs. Messenger</strong> — the battle for consumer attention</li><li>How conversational AI is transforming <strong>customer ca ... Show More
<p>(0:00) Introducing Eric Schmidt</p> <p>(1:59) Thoughts on remote work and work-life balance</p> <p>(3:49) Approaching AI: US vs China</p> <p>(8:04) Relativity Space, rockets, drones, defense, and more</p> <p>(17:32) Future role of America, and the decline of the West</p> <p>(2 ... Show More
<p>Topics:</p><ul><li>Why performance marketing is still king</li><li>How to validate product-market fit with zero inventory</li><li>The rise of omnichannel retail and experiential shopping</li><li>Converting browsers into buyers with 5%+ conversion rates</li><li>Getting customer ... Show More
<p><strong>Anand Raman</strong>, EVP and COO of Newgen Software discusses new a <a href= "https://newgensoft.com/resources/research-report-state-of-digital-transformation/" target="_blank" rel="noopener">State of Digital Transformation Research Report</a> commissioned by Newgen t ... Show More
