In this episode of Leadership Launchpad, guest David Hirschfeld, a seasoned software development veteran, discusses the role of systems and protocols in building exceptional teams. Drawing from his extensive experience and his work at Techies, Hirschfeld sheds light on the importance of focusing on the root problems faced by customers rather than becoming consumed by product features. The conversation delves into AI’s evolving role in software development, emphasizing the current limitations and the need for effective project management systems to enhance team productivity. Hirschfeld also shares insights into hiring smarter team members and encourages the creation of playbooks and measurement systems to foster continuous improvement within teams. This episode provides valuable perspectives on leadership, team dynamics, and innovation in the tech industry.