Our biggest learning moments are not from our successes, but from our failures.
Today I'm giving 3 examples of when my communication skills failed and I couldn't help the person in front of me.
Plus, more importantly the important lesson I took from them, which had nothing to do with words, language or tone of voice.
Whilst this podcast can tell you how to improve your clinical communication skills, we practice in reality and things don't always go to plan, however much experience you have.
But hopefully next time you do face a difficult conversation, belief to manage or behaviour to change, it may go a bit easier after listening to this.
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Email clinicalcommunication@outlook.com
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