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What if the key to a high-performing team isn't management—but coaching?

In this episode, Nick Day sits down with Jeff Dewing, CEO of Cloudfm Group and best-selling author of Doing the Opposite, to explore why traditional leadership is broken—and how to fix it.

Jeff shares 10 transformative strategies that go beyond buzzwords, offering real-world examples of how he's built a culture rooted in autonomy, trust, and psychological safety. From mandating school pick-ups (yes, really) to leveraging AI and AR to empower teams, this is a masterclass in modern leadership.

Topics Covered:

Why “managers” are outdated—and what to do instead
The 3 things every employee truly wants (and it's not salary)
Creating cultures that grow people—even if they leave
Using AI and AR to solve real operational challenges
Embedding wellbeing and resilience into your company’s DNA

Whether you’re an HR leader, business owner, or team manager, this episode will shift how you think about work, leadership, and what it takes to truly engage your workforce.

Press play to learn why doing the opposite just might be the smartest thing your company can do next.

Check out Jeff's Book

Doing the opposite: https://www.amazon.co.uk/Doing-opposite-lessons-building-success-ebook/dp/B08TT82XJ5

Find your ideal candidate with our job vacancy system: https://jgarecruitment.ck.page/919cf6b9ea

Connect with Jeff: https://www.linkedin.com/in/jeffdewing/

Connect with Nick Day: https://www.linkedin.com/in/nickday/

Of course, if you are an HR or L&D professional listening to this podcast and you have an HR, HRIS or L&D related vacancy that you would love some specialist HR recruitment support with – please also get in touch with me! I would love to help show you what a great HR recruitment experience feels like! You can reach out to me directly at nick@jgarecruitment.com or give me a call – 01727800377.

Thanks for listening folks – I look forward to bringing you the next episode of the HR L&D Podcast real soon!

00:00 Intro

02:58 Meet Jeff Dewing

03:21 Why Leaders Should Coach, Not Manage

05:29 How to Turn Managers Into Coaches

07:34 Creating Clear Career...

10 Proven Strategies to Improve Employee...