logo
episode-header-image
Feb 2025
30m 59s

346: Elevate Your Virtual Communication ...

MAMIE KANFER STEWART
About this episode

Do you realize how important virtual communications are to your team’s effectiveness? Except for in-person meetings, all our communications with our colleagues happen virtually.


This is true whether you’re fully remote, hybrid, or even in-office. But what if you could communicate clearly and authentically every time, no matter the virtual method? That’s exactly what today’s guest is here for.


Meet Andrew Brodsky. Andrew is the CEO of Ping Group and an award-winning professor at the McCombs School of Business at The University of Texas at Austin. He is the author Ping: The Secrets of Successful Virtual Communication and was named one of Poets&Quants' “World’s 40 Best Business School Professors Under 40”. 


Andrew specializes in workplace technology, communication, and productivity, and today, he is going to share his science-backed strategies for communicating effectively through virtual modalities. 


We dive into why even in-office teams are communicating virtually more than ever, how different modes (like audio vs. video) affect perceived authenticity, and practical tips for setting communication norms in the workplace.


In the extended episode available to Podcast+, we explore the dangers of relying too heavily on AI to help you manage your communication and how to avoid misinterpretations in virtual communication.


Join the conversation now!


Get FREE mini-episode guides with the big idea from the week’s episode delivered to your inbox when you subscribe to my weekly email.



Conversation Topics

  • (00:00) Introduction
  • (02:20) Defining virtual communication beyond remote work
  • (04:54) Different modes of virtual communication and what they’re intended for
  • (06:39) The importance of authenticity in virtual communication
  • (11:03) When to choose synchronous vs. asynchronous communication
  • (15:57) The PING Framework for effective virtual communication
  • (20:51) Adapting language mimicry for better text-based communication
  • (23:21) Tips for setting communication norms 
  • (29:28) A great manager Andrew has worked for
  • (30:24) Keep up with Andrew
  • (31:53) [Extended Episode Only] The hidden problem with using AI for virtual communication
  • (36:50) [Extended Episode Only] Misinterpretations in virtual communication and how to avoid them
  • (40:06) [Extended Episode Only] Overcoming communication default bias


Additional Resources:

- Get the extended episode by Joining The Modern Manager Podcast+ Community for just $15 per month

- Read the full transcript here

- Follow me on Instagram here 

- Visit my website for more here

- Upskill your team here

- Subscribe to my YouTube Channel here

- Watch this episode on Brainstorming Hacks


Keep up with Andrew Brodsky


- Follow Andrew on LinkedIn here

- Grab a copy of his book here


FREE PDF: Virtual Communication Styles Tool


Andrew is providing members of Podcast+ his Virtual Communication Styles Tool. This tool will not only help you identify your virtual communication style but it will also help you adapt your communication approach to facilitate clearer exchanges, forge stronger connections in virtual settings, and achieve your communication goals.


To get this guest bonus and many other member benefits, become a member of The Modern Manager Podcast+ Community.


---------------------


The Modern Manager is a leadership podcast for rockstar managers who want to create a working environment where people thrive, and great work gets done.


Follow The Modern Manager on your favorite podcast platform so you won’t miss an episode!


Up next
Nov 18
384: What Managers Get Wrong About ADHD at Work (and How to Get It Right) with Rita Ramakrishnan
<p>Managers play a crucial role in shaping how employees experience work. But when ADHD enters the mix, good intentions can backfire if not handled thoughtfully. With the right mindset and tools, you can create a space where everyone performs at their best.</p><p><br></p><p>Fortu ... Show More
28m 54s
Nov 11
383: How to Get People to Listen to Your Ideas (Even When You’re Not in Charge) with Tami Reiss
Have you ever had a great idea but struggled to get others on board?You don’t need a title to have influence; you need a strategy.Fortunately, this week’s guest knows exactly how to build credibility and momentum without formal power.Tami Reiss is an expert on influence-driven le ... Show More
31m 27s
Nov 4
382: How to Bring Your Whole Self to Work (Without Oversharing) with Mike Robbins
Are you showing up as your full, authentic self or just the version you think others expect?Authenticity isn’t a matter of oversharing or saying whatever’s on your mind. It’s about honesty balanced with humility and vulnerability, the kind that builds genuine trust and stronger t ... Show More
40m 53s
Recommended Episodes
Sep 17
Organize Your Digital Clutter with Tracy Hoth
Send us a textYou know that sinking feeling when a client asks for "that document we worked on last month" and you have absolutely no idea where you saved it? Or when you're paying your team to sit idle while you frantically search through folders trying to find the resources the ... Show More
28m 38s
Jun 2024
5 Biggest Team Building Mistakes w/ Netflix Legend Patty McCord
<p>How do the best founders build exceptional teams? Learn how a practical approach to HR can transform the culture at your startup. </p> <p>In this episode, Patty McCord, former Chief Talent Officer at Netflix and author of &#39;Powerful: Building a Culture of Freedom and Respon ... Show More
1h 6m
Sep 2024
274: Navigating the PMO Journey: Insights from an Experienced CEO
Welcome to the PMO Strategies Podcast + Blog, where PMO leaders become IMPACT Drivers! PMI Talent Triangle: Business Acumen Hi, IMPACT Driver!   If you’ve ever wondered how executives really think about project management and strategy, you’re in for a treat.   🎙️In this special ... Show More
48m 16s
Mar 2025
I Run a 6-Figure Agency with ZERO Employees (AI Only) | Barbara Jovanovic
Ep. 307 Are we on the brink of a future where founders operate successful agencies with no human employees? Get Barbera's Prompts https://offers.hubspot.com/full-stack-ai-marketing Kipp and Kieran dive into the innovative world of Barbara Jovanovic (Startup Cookie) and her AI-pow ... Show More
39m 3s
May 2025
363. AMMA — How to Master Decision-Making Like a Pro
What separates elite leaders from those who never break through? It’s not motivation or even talent — it’s the discipline to stay focused, make decisions when it’s uncomfortable, and build habits that align with who you want to become. In this episode of The Game Changing Attorne ... Show More
27m 10s
Nov 2024
282: Leading from the Middle with Scott Mautz
Welcome to the PMO Strategies Podcast + Blog, where PMO leaders become IMPACT Drivers! PMI Talent Triangle: Power Skills No one is more crucial to an organization’s success than middle managers. They hold the unique position of needing to lead up, down, and across their organizat ... Show More
33m 52s
Sep 17
Podcast Playbook (Part 11): Mastering the Mindset — Final Tips to Stay Consistent and Thrive
In Episode 273, we bring the Podcast Playbook to a close with Part 11: Mastering the Mindset — Final Tips to Stay Consistent and Thrive. This final chapter shifts the focus from tools and strategies to the mental game required to keep your podcast alive long term. We explore why ... Show More
35m 27s
Dec 2024
Documenting Failure
Do you document and analyse failure? In this episode, Squirrel and Jeffrey draw inspiration from Donald Knuth's detailed study of his own software mistakes to give you the lowdown on learning from past mistakes, including meaningful postmortems and retrospectives. LINKS: - Knuth' ... Show More
7m 33s
Feb 2019
Episode 132: Feature Audit with Brian Rhea
How do you know what features in your product bring the most value? How can you "make your strengths stronger" and gracefully remove unpopular features? Today our guest is Brian Rhea, product strategist and the founder of Feature Audit. You'll learn the story behind his analytics ... Show More
38m 22s
Feb 2025
Why That Worked #5: Stories—The Survival Tool Hardwired into Every Human
<p>Exciting news, Hero Makers! We're sharing a new episode of <em>Why That Worked – Presented by StoryBrand.AI,</em> with Donald Miller back in the host seat. This new show uncovers why certain ideas, brands, and strategies succeed—so you can think differently and apply those ins ... Show More
40m 1s