Today's guest is Roenen Ben-Ami, Co-founder and Chief Risk Officer of Justt. Justt is an AI-driven tech company whose platform helps retail leaders and merchants reduce loss from chargebacks with automation and friendly fraud prevention. Roenen joins us on today's podcast to break down the complexities of chargebacks and how AI-driven automation can help merchants recover lost funds at scale. Together with Emerj Managing Editor Matthew DeMello, Roenen helps explain the "guilty until proven innocent" nature of chargebacks, the rise of friendly fraud, and why merchants often leave money on the table due to inefficiencies in the dispute process. He details how Justt's proprietary approach—leveraging data enrichment, dynamic arguments, and automation—creates tailored chargeback responses that maximize win rates while reducing manual effort. This episode is sponsored by Justt. Learn how brands work with Emerj and other Emerj Media options at emerj.com/ad1.

Today's guest is Raghu Ahobilam, Global Director of Inventory and Assets at NOV. Raghu brings global leadership experience across inventory management, asset strategy, and operational transformation in the energy and industrial manufacturing sector. Raghu joins Daniel Faggella Em ... Show More

Enterprise risk leaders are currently struggling to move beyond static, episodic checklists while managing the data "fire hose" generated by continuous monitoring. In this episode, Dean Alms, Chief Product Officer, and Eric Hensley, Chief Technology Officer at Aravo, break down h ... Show More

Eliminating the friction caused by fragmented customer context is a primary mandate for enterprise operations leaders. Joe Atamian, Vice President at Comcast, joins the program to discuss the transition to an AI-first operating model — where AI acts as the connective infrastructu ... Show More

In this final episode of the current series of Fintech Insider Focus, in collaboration with Visa, we conclude our journey around different industry niches and regions in Europe, by looking at real time payments and the role AI could play in fighting financial crime and fraud in t ... Show More

A l’occasion de <a target="_blank" rel="noopener noreferrer nofollow" href="https://www.googleadservices.com/pagead/aclk?sa=L&ai=DChcSEwi1tO76vrqIAxUgp2gJHdbKJUUYABAAGgJ3Zg&co=1&ase=2&gclid=CjwKCAjw_4S3BhAAEiwA_64Yhrt6YhWFsTIDVRXxEzFE-XxgG1yCRHqQOenvAuoDajtlEHm ... Show More

If you’re a coach, consultant, or business owner, chances are you’ve been frustrated with payment processing—Stripe freezes, PayPal holds, chargebacks, or losing thousands because you didn’t know the rules. In this episode of the Believers n Biz Podcast, Brian Adamson sits down w ... Show More

Ryan Rugg, Global Head of Digital Assets for Citibank's Treasury and Trade Solutions (TTS), discusses their approach to integrating Web 2.0 and 3.0. She shares insights on Citi Token Service, a new solution designed to provide 24/7 liquidity and borderless transactions, and expla ... Show More

In the latest episode of the What the FinTech? podcast, we’re joined by George Maddaloni, CTO of Operations at payments giant Mastercard, to discuss some of the key technology trends in the payments space and how Mastercard is looking to approach its tech and innovation strategy ... Show More

Brendan Foody is the CEO and co-founder of Mercor, the fastest-growing company in history to go from $1M to $500M in revenue (in just 17 months!). At 22, he is also the youngest American unicorn founder ever. Mercor works with 6 of the Magnificent 7 and all top 5 AI labs to help ... Show More

In this episode, Ashraf Jalili, Product Manager at Jalebi.io, explains how the world’s first inventory-first Restaurant Operating System is transforming the F&B industry. Backed by Techstars, Jalebi.io uses AI and real-time data to help restaurants cut costs, reduce waste, and bo ... Show More

As we head into 2025, we're looking back on our most popular episodes of 2024. This episode was originally published on October 30, 2024. Are you ready for a world where AI agents can autonomously make purchases and monetize their services? How will commerce and payment ... Show More

A Hong Kong employee sits through what seems like a routine video call with colleagues and the CFO. Everything looks normal. Then comes the urgent wire transfer request. $25 million later, the horrifying truth emerges: every face on that call was fake, generated by AI. ... Show More

Gerrit, developer relations at Curve Finance, discusses the unique risks and rewards associated with DeFi stablecoins, and how increased regulatory clarity has fueled the rise of TradFi stablecoins. He also spotlights the crucial role of platforms like Curve in providing essentia ... Show More

Tackling Chargeback Challenges at Scale ...