Last week on the show, we looked at the science of conversation, and how even ordinary chats can involve a delicate dance of coordination. This week, we explore the discussions we all dread: the tough ones. Telling someone they treated us poorly. Demanding a raise. Taking away an elderly relative's car keys. We talk with Alison Wood Brooks about what makes d ... Show More
Jul 2025
How to Handle Difficult Conversations
<p>Avoiding tough conversations might feel easier, but it often holds us back.</p><br><p>In this episode, Jake and Damian unpack why leaning into difficult conversations is essential for growth, connection, and real leadership. With insights from guests like James Vowles, Emily M ... Show More
23m 15s
Jan 2025
The science of better workplace conversations
What can we learn about the way we speak by analysing thousands of everyday conversations? That’s a question that fascinates Alison Wood Brooks. Alison, an associate professor at Harvard Business School, and author of the forthcoming book, Talk: The Science of Conversation and th ... Show More
17m 41s
Mar 2025
The Keys to Great Conversation
Whether we’re interacting with colleagues, clients, friends, family members or strangers, conversations are the way most of us build — or break — relationships. And yet we don’t often think deeply about how to approach this type of casual communication. Alison Wood Brooks, assoc ... Show More
32m 19s