🎙 OmniTalk Retail Podcast | Live from FMI 2025 🎙
Chris Walton & Anne Mezzenga sit down with Oliver Wright from Accenture to explore the technological trends transforming the grocery industry and beyond. Discover how AI, automation, and data-driven leadership are changing the way retailers operate and connect with customers.
⏱ Time Stamps & Topics:
🔹 [0:00] – Live from FMI 2025 at the Simbe Robotics Booth
🔹 [1:00] – Oliver Wright’s role at Accenture and the consumer industries he covers
🔹 [2:30] – Technology trends in retail and grocery – The impact of AI and generative AI
🔹 [4:45] – How AI is reshaping consumer decision-making and store experiences
🔹 [6:30] – The concept of a connected store and blending physical and digital retail
🔹 [9:00] – The human-AI flip – Transitioning from human-led processes to AI-assisted operations
🔹 [12:00] – Data leadership and the importance of technology adoption in retail
🔹 [15:00] – Global differences in technology adoption – Asia, Europe, and the U.S.
🔹 [18:00] – Leadership challenges and opportunities in adopting new technologies
📢 Don’t miss this in-depth look at the future of grocery retail with Accenture's Oliver Wright!
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