Our guest in this episode is Charles Duhigg, a Pulitzer Prize winning journalist and writer for the New Yorker Magazine who is also the New York Times Bestselling author of The Power of Habit and Smarter Faster Better. His new book is Supercommunicators, a practical and approachable guide to what makes great conversations work. In the episode we discuss the science behind what it takes to form a connection with another human being through dialogue, how to generate or nurture a bond, and how to form, repair, and maintain a conversational pipeline through listening and communicating that guarantees reciprocation and understanding.