On this episode, Ryan Dull is joined by Candi Thomas, Director of Talent Acquisition: Field, Corporate and Supply Chain at Mattress Firm. With 22 years of experience, Candi shares her journey from retail management to leading TA teams, unifying processes and building a strong talent acquisition brand.
Candi discusses key metrics like time to fill and offer turnaround, as well as initiatives like AI-enabled assessments and active sourcing. She emphasizes the value of honesty in recruiting and fostering autonomy and creativity within teams to drive success.
Key Takeaways:
(02:31) Candi’s career is rooted in achieving operational excellence and customer focus.
(04:45) Mattress Firm sought a TA evolution to streamline processes.
(06:39) Field site hiring is the top priority for the TA team.
(09:37) Metrics help improve turnover rates and retention strategies.
(11:54) Career growth is a key focus from employee engagement surveys.
(13:12) Recruiting focuses on industries with commission-driven professionals.
(15:51) Providing realistic job previews builds trust with candidates.
Resources mentioned:
https://www.linkedin.com/in/candi-thomas-sphr-58a01b9/
Mattress Firm | LinkedIn -
https://www.linkedin.com/company/mattressfirm/
Mattress Firm | Website -
https://www.mattressfirm.com/
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