How does a former police officer and nurse become one of the top-performing franchisees in the luxury pet boarding industry? In this episode, Larkin, a franchise owner with K9 Resorts, shares his incredible journey from public service to running a thriving dog boarding and daycare business. Discover how his people skills, gained from years on the force, translated into exceptional customer service and operational excellence.

Larkin owns K9 Resorts in Apex, NC and has another location in development in the state. After serving as a police officer for 25 years and working as a nurse, Larkin took his passion for community service and became a successful first-time entrepreneur. His K9 Resorts location opened in 2019, and he’s grown to be the highest-growing franchise location in the system.

Larkin reveals why believing in the brand, trusting the process, and committing to hard work during those crucial first years make all the difference. He also shares how resilience through challenges like the pandemic helped him build a business that runs smoothly even when he steps away.

If you're considering franchising, Larkin’s candid insights on due diligence, mindset, and staying focused will inspire and guide you.

Tune in to hear how passion, persistence, and trust in the system can create franchise success!

“If you believe in the brand, if you believe in what you're doing and the product, then you're going to follow those rules to the T. And doing so gives you more chance of success than failure because it's a proven brand with a proven track record of success." ~ Larkin Combs

In This Episode:

- Larkin’s path: from police officer to top franchisee

- Using law enforcement skills to deliver excellent customer service

- Why K9 Resorts stand out in luxury pet care

- Why Larkin chose K9 Resorts over other franchises

- The power of believing in the brand and following the system

- Franchisee collaboration: sharing solutions and best practices

- Larkin’s hands-on approach to daily operations

- Overcoming early challenges, including the pandemic

- Do your homework before buying a franchise

Resources:

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