Today I share my approach to customer service and why owning up to errors and learning from mistakes is crucial.
Nov 2025
E167: How I Navigate Grief While Growing A Multi-Million Dollar Business
What do you do when grief knocks and you still have a business to run? In this episode, Jamie Sea shares how she navigates loss while leading a multimillion-dollar brand: what changed, what she stopped doing, and the quiet systems that kept sales moving without forcing her to ove ... Show More
16m 19s
Feb 2025
How to Build a Resilient Life-First Business
Send us Fan MailOver the past year, I’ve navigated personal and business challenges that tested everything I teach. In this episode of Promote Yourself to CEO, I’m pulling back the curtain on how I kept my business thriving while managing family caregiving, my health, and major s ... Show More
36m 45s
Feb 2019
40: Congratulations, You’re Fired!
I’ve had a lot of jobs, been fired from three – listen in and you can enjoy my tales of failure. Bottom line? Getting fired is rough – really rough -- but here’s how to turn a catastrophe into good fortune. Plus, I answer a listener question about how to play to your strengths in ... Show More
7m 50s
Jun 2021
Values Matter: Taking a Real Stand in Your Business with Erica Courdae
Send us Fan MailToday, I’m joined by my friend and colleague Erica Courdae who has been my DEI consultant and is a part of the CEO Collective as a mentor. She’s back on the show to dive into staying true to your core values when your business is growing, changing, or its mettle i ... Show More
54m 3s
<p><em>This episode is a re-run. It was originally published in May 2023.</em></p>
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<p>Subcontractors, beware: these actions could be damaging your site relationships. Discover what to stop doing and how to foster better partnerships. Tune in now!</p>
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