SPI 846: We Let the Customers Down (And ...

#916 Being real, sharing your journey, creating consistently, and repurposing your content across multiple platforms are tips I share all the time. But what are the actual results you can get if you finally put yourself out there? Today's episode shines a light on a perfect examp ... Show More

#915 If you're still running your business like it's 2025, you're missing out on massive opportunities. Nano niches, live stream shopping, and zero-click marketing are part of the next wave of strategies powering online growth. You're still ahead of the curve if you tune in today ... Show More

#914 Everything has changed. That's my answer to the question of how the world of online business is today versus how it was when I started. Of course, that was in 2008. But my answer is actually the same if I were to compare right now to this time last year. That's why we have a ... Show More

What do you do when grief knocks and you still have a business to run? In this episode, Jamie Sea shares how she navigates loss while leading a multimillion-dollar brand: what changed, what she stopped doing, and the quiet systems that kept sales moving without forcing her to ove ... Show More

Send a textOver the past year, I’ve navigated personal and business challenges that tested everything I teach. In this episode of Promote Yourself to CEO, I’m pulling back the curtain on how I kept my business thriving while managing family caregiving, my health, and major shifts ... Show More

<p dir="ltr">What is a "bad decision" if not a lesson in disguise? And what do you do once you've learned that lesson? Today, I'm sharing the ten worst decisions I've made across my 18 years in business and life. From costly business partnerships and legal missteps to personal re ... Show More

<p>Firing an employee is never easy and can make unwanted waves in your company. The emotional weight and potential fallout can affect your team's spirit and your company's culture, making it one of the tasks business owners hate the most. It's a situation that requires legal due ... Show More

Send a textToday, I’m joined by my friend and colleague Erica Courdae who has been my DEI consultant and is a part of the CEO Collective as a mentor. She’s back on the show to dive into staying true to your core values when your business is growing, changing, or its mettle is bei ... Show More

I'm all about growth when it comes to business. I'm a firm believer that if you aren't growing, then you are stagnating. This is where the importance of testing comes in: whether testing out a new marketing or product idea, or even a business relationship. Whatever it takes to he ... Show More

<p>Delivering exceptional customer service can feel taxing, especially when you're juggling multiple roles in your business. It's easy to think that "good enough" is sufficient, but the truth is, it's the small, thoughtful actions that leave the biggest impact on your customers. ... Show More