The Dangers of the Bus Factor in Agile T...

Aliona Zapanovici: Overcoming The “bus factor” Problem, Building Resilient Agile Teams Through Knowledge Sharing

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

A recurring issue Aliona observed in teams was the “bus factor,” where key knowledge was held by only a few members. This led to significant bottlenecks when unforeseen absences, such as during COVID or vacations, occurred. The reluctance of specialists to share knowledge, driven by fear of reduced importance, exacerbated the problem and demotivated the team. Aliona emphasizes the importance of knowledge-sharing and personal growth within teams and highlights the use of tools like a skills matrix to promote development and resilience.

Self-reflection Question: How does your team approach knowledge-sharing and redundancy?

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About Aliona Zapanovici 

Aliona is an Agile Coach and Scrum Master with a background in architecture who transitioned to IT to pursue her passion. She values impactful contributions over years of experience. Balancing her roles as a coach, mentor, and mother, she focuses on empowering teams and guiding individuals to achieve their best.

You can link with Aliona Zapanovici on LinkedIn.