The brands that organizations have before a crisis strikes can help or hurt their efforts to communicate and recover from a crisis. In this episode of the “Crisis Management Minute,” find out some of the steps that corporate and government executives can take to help ensure their companies, agencies, and departments have the best possible brands.
Jun 24
Confronting the affordable-housing crisis
The US housing crunch is bad—and it’s getting worse. Wider access to safe, affordable homes is vital to enabling economic mobility for all Americans—and to harnessing what McKinsey Partner JP Julien, a leader of the McKinsey Institute for Economic Mobility, calls a “massive” unta ... Show More
25m 28s
Jan 2025
L.A. Mayor Karen Bass is Bad in a Crisis. Here's Why
The episode examines the mismanagement of communication during the recent LA wildfires, focusing on Mayor Karen Bass's absence during the crisis and the subsequent erosion of public trust. Key lessons in crisis communication emphasize the need for transparency, empathy, and ... Show More
21m 49s