As prime minister of New Zealand from 2017 to 2023, Jacinda Ardern managed one challenge after another: from natural disasters to a terrorist attack to the Covid-19 pandemic. To navigate that complexity, she had to learn how to gather experts and gain consensus on decisions even when information was scant or changing, to transparently communicate her plan of ... Show More
Sep 1
Are Great Leaders Truly Great—or Just Lucky?
How much does a leader actually matter to an organization’s success? We tend to credit CEOs, founders, and other powerful figures with shaping the institutions they lead, but historian Jared Diamond argues that we often underestimate the role of timing, circumstance, industry, an ... Show More
25m 16s
Nov 2025
Former New Zealand Prime Minister Jacinda Ardern’s Next Act
Former New Zealand Prime Minister Jacinda Ardern led her country through some of its greatest crises: the Christchurch mass shooting, a deadly volcano eruption, and a global pandemic. A new CNN documentary takes an intimate look at Ardern’s political career, filmed over seven yea ... Show More
40m 12s
Dec 2020
How to lead in a crisis | Amy C. Edmondson
How do you lead in times of absolute upheaval, when you can't predict what change could come tomorrow? With humility, transparency, and urgency, says leadership researcher Amy C. Edmondson, because these are the ingredients that make a workplace psychologically safe. After the ta ... Show More
10m 58s
Mar 2025
How to Prepare For—and Lead Through—a Crisis
Over her career, Simmons University President Lynn Perry Wooten has studied crisis leadership and managing uncertainty. Her most recent book, The Prepared Leader, breaks down successful strategies for navigating crises—whether it’s a pandemic or a viral customer complaint. She ta ... Show More
25m 8s