As prime minister of New Zealand from 2017 to 2023, Jacinda Ardern managed one challenge after another: from natural disasters to a terrorist attack to the Covid-19 pandemic. To navigate that complexity, she had to learn how to gather experts and gain consensus on decisions even when information was scant or changing, to transparently communicate her plan of ... Show More
Feb 24
Assuming the Best About Others is Hard—But Necessary
Are you guilty of bracing for the worst when it comes to your clients, colleagues, and bosses? Amer Kaissi, professor at Trinity University, explains why bringing that negative mindset to work will quietly undermine your team, organization, and career. He wants leaders to instead ... Show More
29m 15s
Mar 2025
How to Prepare For—and Lead Through—a Crisis
Over her career, Simmons University President Lynn Perry Wooten has studied crisis leadership and managing uncertainty. Her most recent book, The Prepared Leader, breaks down successful strategies for navigating crises—whether it’s a pandemic or a viral customer complaint. She ta ... Show More
25m 8s
Oct 2024
Jens Stoltenberg: Navigating global security, crisis leadership, and staying calm under pressure
<p>In this episode, we are honored to welcome Jens Stoltenberg, who recently concluded his tenure after ten years as Secretary General of NATO. He has had a long, impactful career within Norwegian politics, including serving as Prime Minister for a total of nine years. Jens share ... Show More
55m 4s
Jun 2025
Confronting the affordable-housing crisis
The US housing crunch is bad—and it’s getting worse. Wider access to safe, affordable homes is vital to enabling economic mobility for all Americans—and to harnessing what McKinsey Partner JP Julien, a leader of the McKinsey Institute for Economic Mobility, calls a “massive” unta ... Show More
25m 28s