logo
episode-header-image
Sep 2024
29m 59s

Turn One Visit into Lifelong Loyalty wit...

Kevin St.Clergy | MedPB
About this episode

Patients don’t choose your practice just for the technology or treatments. They choose it for how you make them feel, and the impact on their life, confidence, and relationships. But how do you build that lasting connection that keeps them coming back? "The most influential broker in the world with the most exposure," Ryan Serhant, has the answers. He doesn’t just sell homes, he sells the stories and emotions behind them. In this episode, Ryan reveals branding and relationship-building strategies to help you stand out in a crowded market.


Ryan Serhant is a real estate broker, TV star, and founder of SERHANT, a brokerage known for innovative marketing. He is the bestselling author of Sell It Like Serhant, Big Money Energy, and Brand It Like Serhant.


In this episode, Kevin and Ryan will discuss:

- The power of branding

- How to grab and keep attention

- Building strong relationships for practice success

- Why follow-up is key to keeping patients loyal

- Using storytelling to connect with patients

- Regular communication for building trust

- Growing your patient base through social media

- Breaking through the noise to attract new patients

- Building lasting patient relationships

- Why follow-up, follow-through, and follow-back matter

- Personalized communication for happier patients

- Strategies for turning inquiries into scheduled appointments

- And other topics…


Ryan Serhant is a real estate broker, producer, and star of Bravo’s Million Dollar Listing New York and Sell It Like Serhant. He is the founder and CEO of SERHANT, a real estate brokerage known for its award-winning marketing campaigns. Named "the most influential broker in the world," He is the star of Owning Manhattan on Netflix and the bestselling author of Sell It Like Serhant, Big Money Energy, and Brand It Like Serhant. Ryan frequently contributes to Forbes and is featured in The New York Times and The Wall Street Journal.


Connect with Ryan:

Ryan’s Website: https://ryanserhant.com/ 

Ryan’s LinkedIn: https://www.linkedin.com/in/ryanserhant/ 


The Only Thing:

If you’re an audiologist and want to grow your practice – we’ve got a FREE, expert guide to help you achieve your goals. It’s called The Only Thing. 


This expert guide will show you how to increase new patient calls by 5 to 57 a month, schedule more new patients each week, help more people, and increase revenue.


It’s the best resource I know for growing your audiology practice.


Get your copy for free at http://medpb.com/mastery.

Up next
Jan 2025
Positive Psychology in Audiology: Science-Backed Strategies for Happier Professionals | Stephanie Harrison
Balancing long hours and multiple responsibilities often leaves audiologists and practice owners exhausted, making it difficult to enjoy both work and personal time. After facing her own struggles with unhappiness, Stephanie Harrison discovered the power of positive psychology an ... Show More
36m 25s
Jan 2025
Mastering Tough Conversations: Actionable Tools for Practice Growth | Gene Hammett
Audiologists and practice owners often avoid tough conversations about underperformance or conflict, leading to unresolved issues and workplace tension. Addressing these challenges is key to improving team dynamics, retaining talent, and fostering practice growth. After a decade ... Show More
46m 55s
Dec 2024
Guy Kawasaki: How Technology is Making Hearing Care Accessible for All
Many patients avoid hearing aids due to the stigma of aging, so audiologists must promote their acceptance and leverage technology to drive innovation and improve patient care. Guy Kawasaki lost his hearing to Meniere’s disease and underwent a cochlear implant, which transformed ... Show More
34m 28s
Recommended Episodes
Nov 2024
Achieve Business Goals
Welcome to another episode of Accelerate Your Business Growth! In today's insightful discussion, our host Diane Helbig sits down with leadership expert Ron Karr to explore how to turn your vision into reality through effective leadership and employee engagement. Ron emphasizes in ... Show More
38m 8s
Apr 2024
TED Talk Strategies for Business Growth
Welcome to another episode of "Accelerate Your Business Growth," a podcast dedicated to providing actionable insights and practical strategies to drive business success. Today, we are thrilled to have Devin Marks join us to share the art of crafting TED-style talks that captivate ... Show More
39m 54s
Sep 2024
Mastering Emotional Intelligence
Welcome to another enlightening episode of "Accelerate Your Business Growth"! I'm your host, Diane Helbig, and today, we have a special guest, Laura Watson, founder and lead business coach at Venture Coaching International in Calgary, Alberta. With over 25 years of counseling and ... Show More
28m 32s
Nov 2024
Transformational Leadership
Welcome to another insightful episode of "Accelerate Your Business Growth." Today, we're thrilled to have Brenda Neckvatal, a two-time best-selling author, award-winning HR professional, and serial entrepreneur featured in prominent publications like Forbes and Fast Company. Bren ... Show More
34m 54s
Nov 2024
Mastering the Profit-First Mindset
Welcome to another episode of "Accelerate Your Business Growth." I'm your host, Diane Helbig, and today we have a conversation that promises to equip small business owners with invaluable insights on financial health and leadership. Joining us is Michelle Scribner, CEO of Sum of ... Show More
38m 51s
Nov 2024
The Secret to Success
Welcome to another compelling episode of "Accelerate Your Business Growth"! Today, we have the privilege of hosting Jim Huling, the global managing consultant for Franklin Covey's 4 Disciplines of Execution. Jim brings his wealth of expertise to discuss the critical elements that ... Show More
48m 22s
Apr 2025
541: One of the World’s Leading Management Thinkers on Unlocking Humanity in the Age of AI
Welcome to Strategy Skills episode 541, an interview with the author of Transcend: Unlocking Humanity in the Age of AI, Faisal Hoque. In this episode, Faisal shares his journey from his early days developing software to becoming a business leader focused on strategy and impact. F ... Show More
46m 53s
Apr 2024
The Transformative Power of Change & Giving Back, w/ Rodric Lenhart
Rodric Lenhart is a dynamic force in the world of finance, blending his expertise in investment strategies with a passion for driving positive change. He’s also an author, a lifelong entrepreneur, and a coach who helps entrepreneurs and owners build businesses that fit their live ... Show More
50m 49s
Dec 2024
Happy High Achievers
Welcome to another insightful episode of "Accelerate Your Business Growth," hosted by Diane Helbig. Today, we are thrilled to welcome Connie Kadansky, a distinguished sales expert renowned for her work in addressing sales call reluctance. Connie has collaborated with major organi ... Show More
27m 27s
Dec 2024
How to Get Rich Without Getting Lucky
In the pursuit of wealth and success, it is easy to become engrossed in conventional wisdom and the pressure to comply with industry standards. True success, on the other hand, is frequently characterized by your ability to stand out rather than fit in. Long-term success is based ... Show More
55m 21s