If your agency does creative work, it’s easy to think that WHAT you deliver to your clients is all that matters. But according to Guy Bauer, Founder of Umault, a B2B video ad agency, that’s only half of the client satisfaction equation. The other half is something we neglect all the time. In today’s conversation, you’ll learn: The hidden reason clients ... Show More
Dec 2024
The Culture Killing Habit You’ve Gotta Stop w/ Cas Majid
As the saying goes, “Culture eats strategy for breakfast.” But what if you’re killing your culture without even realizing it?Cas Majid, multiple-time agency founder & CEO of Wow Group, an agency to agencies, found himself in a similar situation. Realizing where one leadership hab ... Show More
38m 3s
Oct 2024
Small Habits KILLING Your Pitch (Based on Science) w/ Tom Martin
Scientific research shows there are common parts of your deck design and delivery that are causing your agency's pitches to fall on deaf ears. As today’s guest, Tom Martin explains, in some cases, that’s pretty close to literally true: your potential clients aren’t even hearing t ... Show More
56m 3s
Dec 2024
LIVE COACHING: Gaining My Customers Trust | Liesl Nel - 1859
If you don’t build trust with your customers, you’ll never close a deal—there’s no way around it! You’ve already heard how companies can build customer trust, but how can an individual seller do this? Join me and my guest, Liesl Nel, in this live coaching session as we share stra ... Show More
13m 19s
May 2022
#1953 - Q&A: “I think my client ghosted me…”
We’ve all been there—ghosted by someone we liked. In this case, a designer nearly lands the perfect client, but then the client goes AWOL. What can we learn from the experience?Side Hustle School features a new episode EVERY DAY, featuring detailed case studies of people who earn ... Show More
4m 37s
Jan 2025
607: Why You're Probably Wasting Money On Digital Marketing (And What Works Better At Getting Clients) with John Tyreman of Red Cedar Marketing
<p>In this episode, Rion Willard dives into the world of podcasting for professional services firms with John Tyreman, the mastermind behind Red Cedar Marketing. John shares his journey from agency life to becoming a fractional marketing director, carving a niche in podcast marke ... Show More
49m 21s