Mar 10
Beyond Customer Experience with Joe Pine
For the past decade, financial institutions have poured billions into improving customer experience. Digital journeys. Frictionless onboarding. Personalization. Higher satisfaction scores. But according to Joe Pine, that era is over. In this episode of Banking Transformed, I sit ... Show More
43m 43s
Oct 2025
1002. Insights: The digital transformation race: big banks vs neobanks.
About this episode:In this episode, in partnership with Enfuce, host Benjamin Ensor dives into the real state of banking transformation in today’s digital-first world. It’s no longer just legacy banks versus neobanks; it’s about who can truly meet rising customer expectations, ma ... Show More
47m 5s
Nov 2025
1012. Insights: How Lloyds, Santander and NatWest are shaping the future of banking innovation
About this episode: In this episode of Fintech Insider, we dig into how UK banks can reclaim their fintech edge in a fast-moving global market. Host Ross Gallagher and co-host Tim Heard from 11:FS are joined by innovation leaders from NatWest, Santander, and Lloyds Banking Group ... Show More
1h 1m
Apr 2024
842. Insights: How will digital identities shape the payments landscape? - Live from J.P. Morgan Payments
Our expert host, 11:FS CEO David Brear, is joined by some great guests, live from J. P. Morgan Payments' e-commerce and fintech forum in London, to talk about digital identities, regulation and innovation.
The EU have announced plans to launch an e-Identity, which would make a di ... Show More
45m 43s
Oct 2025
1003. News: SWIFT embraces blockchain, JP Morgan ditches Nutmeg and what do digital IDs mean for fintech?
About this episode: Host Benjamin Ensor, Director of Research and Strategy, is joined by a fantastic panel of guests as we dive into some of the biggest stories from the worlds of fintech, banking, and wider financial services this week. Stories covered on the podcast this week i ... Show More
1h 1m
Sep 2025
LIVE from Rare Evo: How Citi is Bridging The Gap Between Web2 and Web3
Ryan Rugg, Global Head of Digital Assets for Citibank's Treasury and Trade Solutions (TTS), discusses their approach to integrating Web 2.0 and 3.0. She shares insights on Citi Token Service, a new solution designed to provide 24/7 liquidity and borderless transactions, and expla ... Show More
18m 22s
Jun 2025
974. Insights: Trust me, I’m verified - The future of digital identity in financial services
At 11:FS, we don’t just talk digital - we make it happen. We're building truly digital financial services by partnering with bold teams to take them from market insights to real-world products. Whether you're an incumbent innovating or a startup breaking new ground, we bring the ... Show More
45m 34s
Jul 2024
882. News: Revolut secures UK banking licence, Plum raises over £16m, and how CrowdStrike paralysed banking.
Join host David Barton-Grimley and some great guests as we discuss the biggest fintech and financial services news this week.
Topics covered include: Revolut finally getting its UK banking license, fintech accelerator Archie announcing its first investments in two promising star ... Show More
55m 44s
The evolution of digital banking has transformed from assisting with basic transactions to providing integrated platforms that provide seamless DIY experiences across devices. This evolution has been driven by advancements in technology, changing consumer expectations, and the entry of fintech and big tech competitors.
Today, banks are increasingly focused o ... Show More
<p dir="ltr"><span style="font-size: 14pt;"><strong>Episode Topic</strong></span></p> <p dir="ltr">In this episode, we dive into the world of fintech innovation with Tomas Navickas, the CTO and co-founder of myTU. He shares insights on how myTU is transforming digital banking and ... Show More
