https://traffic.libsyn.com/secure/bizpod/BEP409-Quality-Control-2.mp3 Welcome back to Business English Pod for today’s lesson, the second in a two-part series on quality control. In this lesson, we’ll focus on quality control for customer service. For companies that sell products, quality control is critical. Not just for ensuring consistency, safety, and re ... Show More
May 2024
Your Bad Customer Service was No Accident!
Today’s episode is all about our frustration with customer service… which by anyone’s standards is getting worse and worse! You experience it every time you encounter a phone tree, interact with a chatbot, or deal with increasingly longer hold times. The truly shocking fact, the ... Show More
39m 2s
Aug 2022
200 BM Daily Vocabulary #74 | impeccable
Today’s word is: impeccable –The meaning of impeccable is: perfect, flawless, in accordance with the highest standards In this English vocabulary lesson, you will learn how to use the word impeccable. We are sure that this ESL lesson will help you to enhance your English vocabula ... Show More
5m 40s
Sep 2025
Leave me alone! management styles and paying for success - Business English vocabulary lesson
Send a textIn part 2 of our series on management styles we're looking at transactional management and laissez faire management. We talk about the details of each style, the situations that you might find it useful to use each style, and some vocabulary, phrases, and words that yo ... Show More
26m 20s
