Summary
Steve Dennis, president and founder of SageBerry Consulting, discusses the transformation of the retail industry in the digital age and the challenges faced by companies in adapting to change. He emphasizes the need for leaders to embrace a mindset of continuous transformation and make the necessary mindset shifts to drive success. Dennis also highlights the importance of imagination and creativity in business, as well as the need to think beyond traditional constraints and business models. He encourages leaders to take a portfolio approach to innovation and be willing to take calculated risks.
Steve Dennis is a strategic advisor, keynote speaker, and bestselling author focused on growth, innovation, and the impact of digital disruption. Steve's groundbreaking book--"Remarkable Retail: How to Win & Keep Customers in the Age of Disruption"--is a perennial international bestseller, and his provocative ideas on the future of shopping and consumer behavior are regularly featured in the media, in his role as a Forbes senior contributor, and through the award winning Remarkable Retail podcast. His new book is "Leaders Leap: Transforming Your Company at the Speed of Disruption" During a storied and diverse career as a C-suite executive at two Fortune 500 companies–and most recently as a consultant and member of several boards–Steve has worked with dozens of brands to catalyze and design their journey to remarkable results. As a sought-out keynote speaker, Steve has delivered inspiring talks on six continents, sharing his unique perspectives on what it takes to reignite customer growth in a world of constant change and shifting consumer preferences. Steve is President of SageBerry Consulting. Prior to founding SageBerry, he was the chief strategy officer for the Neiman Marcus Group, where he also led the company's customer insight, loyalty, and multichannel marketing efforts.
Keywords
retail, digital transformation, leadership, mindset shifts, innovation, disruption
Takeaways
The retail industry has been greatly impacted by digital technology and faces challenges in adapting to the changing landscape.
Leaders need to embrace a mindset of continuous transformation and be willing to make the necessary mindset shifts to drive success.
Imagination and creativity are crucial in business, and leaders should think beyond traditional constraints and business models.
A portfolio approach to innovation, combining incremental improvements and game-changing ideas, can help companies stay competitive.
Leaders must be willing to take calculated risks and be open to exploring new opportunities.
Titles
Taking a Portfolio Approach to Innovation
The Importance of Mindset Shifts in Leadership
Sound Bites
"If the world has changed so much, why have you changed so little?"
"Safe is risky."
"Destruction is a means for creation."
Chapters
00:00 Introduction and Background
02:44 The Impact of Digital Technology on Retail
04:11 The Need for Mindset Shifts in Leadership
08:43 Unleashing Imagination and Creativity in Business
10:07 Taking a Portfolio Approach to Innovation
12:05 Embracing Calculated Risks and New Opportunities
21:14 Conclusion and Call to Action