In this episode, Anthony Taylor interviews Shanil Ebrahim, a partner at Deloitte in the Life Sciences. They discuss the challenges and needs in the healthcare industry, particularly the shortage of human resources. They explore the role of technology, such as AI and telehealth, in addressing these challenges and improving patient outcomes. They also highlight the importance of considering the patient as a central stakeholder in healthcare and the need for accessible and equitable care. The conversation emphasizes the need for leaders to navigate the complexities of implementing technology and engaging end users to drive change.

Shanil Ebrahim: Shanil Ebrahim is a distinguished partner at Deloitte, leading the national life sciences and healthcare consulting division. Recognized as one of Canada's Top 40 Under 40, Shanil brings a wealth of expertise in consulting, audit, tax, financial advisory, and risk advisory services. He oversees a dynamic team specializing in complex strategies, AI and digital health solutions, human capital, and future workforce preparations. Shanil also dedicates his time to community service, having served as the chair of Wellesley Central Residences and as a board director for the Children Treatment Network.

Episode Summary:

In this enlightening episode of the Strategy and Leadership podcast, Anthony Taylor welcomes Shanil Ebrahim, a leading figure in the health sciences sector and partner at Deloitte. Recognized for his strategic insights and leadership, Shanil shares his experiences and outlook on the intersection of healthcare, technology, and leadership.

Shanil delves into the pressing issue of human health resource shortages and the transformative potential of technology in healthcare. He touches on the integration and adoption of AI-driven tools, telehealth, and data analytics aimed at improving efficiency and patient outcomes. As Shanil elaborates, the future of healthcare revolves around multi-faceted strategies including workforce reform, innovative hiring practices, and maximizing underutilized resource pools. This conversation is essential for understanding how industry leaders are navigating through and optimizing against the backdrop of a Canadian healthcare system in flux.

Key Takeaways:

Human Health Resource Shortages: Addressing the critical shortages of clinicians, technicians, and nurses in healthcare, and exploring innovative ways to tackle this issue.
Technological Integration: Utilizing AI, telehealth, and data analytics to enhance patient care, reduce administrative burdens, and streamline operations.
Workforce Reform Strategies: The importance of adopting global workforce strategies, targeting underutilized resource pools, and enhancing training programs.
Patient-Centric Approach: Emphasizing the necessity to maintain patient-centric care through digital equity and ensuring accessible healthcare services for all demographics.
Leadership in Healthcare: Strategies for managing change resistance and fostering technology adoption among healthcare professionals, ensuring seamless integration with existing workflows.

Notable Quotes:

"Patients are going to play much more of a role. I think a lot of the things that we see in hospitals are going to end up moving to home care." - Shanil Ebrahim
"We need to be tech enabled, we need to be AI driven, we need to start adopting it." - Shanil Ebrahim
"How do we create a reform where we can actually address things along the full journey?... making these type of jobs much more attractive right from the onset." - Shanil Ebrahim
"For every hour that a doctor spends with a patient, they're spending 2 hours in documentation." - Shanil Ebrahim
"We have so many safeguards when it comes to digital and technology that it actually poses less risk than sometimes these paper copies in terms of patient confidentiality." - Shanil Ebrahim

Resources:

Deloitte: Global Website
Healthcare Outlook 2024: A detailed analysis of the future trends and predictions in healthcare.
Future of Healthcare 2040: Insights into innovative approaches and future strategies for healthcare services.
Shanil Ebrahim on LinkedIn: Connect with Shanil Ebrahim

In conclusion, this episode provides an insightful look into the future of healthcare, emphasizing the importance of integrating technology and patient-centric models. For more in-depth discussions and expert insights, tune into the full episode and stay updated with the Strategy and Leadership podcast for more captivating content.

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