The Insurtech firm Hippo was facing two big challenges related to climate change: major loss ratios and rate hikes. The company used technologically empowered services to create its competitive edge, along with providing smart home packages, targeting risk-friendly customers, and using data-driven pricing. But now CEO and president Rick McCathron needed to d ... Show More
Sep 30
How Dollar Tree Plans to Thrive Despite Breaking the Buck
For 35 years, Dollar Tree, a discount retail chain selling general merchandise, had held its fixed price point steady, charging $1.00 for its ever-changing assortment of household items, food, stationery, books, seasonal items, gifts, toys, and clothing. That changed in late 2021 ... Show More
21m 7s
Sep 16
How Lyft’s CEO Got the Company Moving Again
In the winter of 2023, Lyft was facing declining market share and financial pressures. Enter new CEO David Risher, who took the helm amid low morale and limited resources. His challenge: reignite innovation, refocus the culture, and find new ways to stand out in an industry domin ... Show More
26m 33s
Dec 2022
What Extreme Weather Events Are Doing to Global Insurance Markets
Heatwaves, droughts, hurricanes, floods... in a year of commodity shortages and supply chain disruptions, a host of extreme weather events have added stress to the system. So how do companies address the financial risks associated with these events? Catastrophe bonds and reinsura ... Show More
46m 52s
Apr 2021
Streamlining Your Company’s Strategy
Felix Oberholzer-Gee, professor at Harvard Business School, says many organizations spend so much energy on strategy that it overwhelms with conflicting priorities. Instead, he argues companies should simplify and focus on two value drivers: customer satisfaction and employee sat ... Show More
26m 23s
Sep 2022
Rapid Response: Flipping your strategy in a volatile market, w/Zillow's Susan Daimler
When markets are in turmoil, you can’t rely on business as usual, but that doesn’t mean you should panic. As the housing climate has turned volatile, rest estate marketplace Zillow has been forced to rethink some priorities, while doubling down on others. Zillow president Susan D ... Show More
31m 27s