Call centers are embracing automation. There’s debate as to whether that’s a good thing, but it’s happening — and quite possibly accelerating.
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Yesterday
Efferon wants to eradicate the devastating toll of pediatric sepsis; plus, Petra Power looks to modernize energy for data centers
Efferon has developed blood-purification tech to save children. Sepsis, an acute inflammation triggered by infection, is a leading cause of childhood mortality, claiming roughly 3 million children under the age of five annually. Also, Petra Power says its fuel cells are super eff ... Show More
6m 57s
Oct 9
A startup founder who served time in prison is looking to court an untapped market: ex-cons
Richard Bronson, a former Stratton Oakmont partner who served time in federal prison for securities violations, has launched Commissary Club, a startup that uses AI to help people leaving prison find jobs, housing, community and even dates. Learn more about your ad choices. Visit ... Show More
9m 15s
Aug 2024
Humans and AI Bots Blur in the World's Call Center Capital
Call centers in the Philippines, the world’s second-biggest outsourcing center after India, are embracing artificial intelligence - and it’s radically changing what it looks and sounds like to work there. On today's Big Take Asia Podcast, host Rebecca Choong Wilkins demos the Sa ... Show More
16m 8s
Jun 2025
Why robotaxis are picking up speed and credibility
Enthusiasts have long claimed driverless cars are around the corner. As they hit the streets from the West Coast to Wuhan, the business model is taking shape too. In this episode of The Big View podcast, James Peng, CEO of $6 bln industry pioneer Pony AI, explains what’s changed. ... Show More
32m 34s
Jun 2025
AI arms race is only just getting started
Microsoft, Alphabet, Amazon.com and Meta Platforms are set to spend $320 bln this year on data centres and other kit to power advanced chatbots. In this Viewsroom podcast, Breakingviews columnists explain why investors are willing to support a long game that will yield a return. ... Show More
26m 59s
May 2022
What Next: TBD | Tech, power, and the future - Can A.I. Know What You're Feeling?
Companies are developing and selling A.I. products intended to tell your boss or your teacher how you're feeling.Guest: Kate Kaye, reporter for ProtocolHost: Lizzie O'Leary Hosted on Acast. See acast.com/privacy for more information.
16m 6s