In this episode, RunningRestaurants.com founder Jaime Oikle hosts Jason Brooks, the founder and CEO of HospiVation, who shares his expertise on leadership in the restaurant industry from his book, Every Leader Needs Followers. Brooks discusses the importance of understanding KPIs, the benefits of systematic leadership, and the need for effective delegation. He emphasizes the value of an "owner-like orientation" for new employees and the significance of one-on-one reviews for building team relationships.
Brooks also highlights his goal to support Giving Kitchen by selling 10,000 copies of his book. The episode offers practical advice for restaurant managers to improve their leadership skills and make a community impact, including:
Timestamps and other highlights from the episode include:
Understanding and managing key performance indicators in the restaurant industry.
Improving the onboarding process by instilling an owner mentality in new hires.
Effective delegation by prioritizing tasks, identifying strengths, and proper training techniques.
Reasons for poor delegation: lack of understanding, trust issues, power hoarding.
Importance of regular one-on-one check-ins, listening more than talking, building relationships.
Differentiating managing, leading, and coaching mindsets, their tactics and styles.
Jason Brooks' mission to donate $30,000 in 30 days through book sales, and how to help.
Be sure to check out the episode. Find out more at https://www.jasonebrooks.com and https://www.runningrestaurants.com.