logo
episode-header-image
Apr 2024
39m 58s

Nicole Armstrong on Creating Empathy-Cen...

SHRM
About this episode
tail spinning
Up next
Jul 7
The Power of Influence: Elevating Your Impact at Work
HR leaders are expected to influence business decisions, but gaining executive buy-in requires more than great ideas. In this live recording of Honest HR, Bruce Waller, vice president of corporate relocation at the Armstrong Company and bestselling author, shares practical strate ... Show More
42m 20s
Jun 23
What It Takes to Pass the SHRM Certification Exam
Successful SHRM certification candidates spend significant time preparing — but how you study matters just as much as how long you study. Charles Glover, director of certification & assessment products at SHRM, breaks down the structure of the SHRM-CP and SHRM-SCP exams, discusse ... Show More
35m 23s
Jun 9
Balancing Cost and Care With GLP-1 Employee Benefits
With growing employee interest and increasing healthcare costs, GLP-1 medications are creating new challenges for HR and benefits leaders. Ginny Crisp, CEO of Prescription Benefit Solutions, discusses the evolving role of GLP-1s in employer-sponsored health plans and what organiz ... Show More
33m 42s
Recommended Episodes
Jun 2024
How to Lead with Empathy and Vulnerability
tail spinning
31m 54s
Jul 2024
The Art of Empathy and Self-Awareness in the Workplace: Insights from Jenn Whitmer
In this enriching episode of Negotiate Anything, host Kwame Christian is joined by expert Jenn Whitmer to delve into the profound nuances of human connection in the workplace. Together, they explore the impact of empathy, self-awareness, and emotional intelligence on professional ... Show More
34m 9s
Jul 2025
#353: What's the Big Deal with Empathy?
Perry Holley and Chris Goede explore the importance of empathy in leadership and how it shapes a culture where people feel seen, valued, and cared for, ultimately driving higher retention and engagement. They share practical strategies for developing empathy, including staying cu ... Show More
22m 54s
Mar 2025
How to Balance Empathy and Strategy in HR
tail spinning
44m 2s
Jul 2025
The Power of Feedback: Building Trust and Leadership
Lauren Fast, chief people officer at iS Clinical, highlights the critical role of feedback, empathy, and trust in today’s workplace. Fast discusses how HR leaders can navigate challenges like layoffs, cost reductions, and employee disengagement while maintaining cultural alignmen ... Show More
30m 15s
Feb 2024
Applied Empathy for Strengthening Relationships and Networking
In today’s episode, we tackle empathy with Michael Ventura, Paul Bloom, Geoffrey Cohen, and Rick Hanson. Michael Ventura is the author of Applied Empathy: The New Language of Leadership. Paul Bloom is a professor at the University of Toronto and author of Against Empathy: The Cas ... Show More
55m 28s
May 2024
Introducing: The SHRM Civility Index
Workplace civility is a cornerstone of workplace culture; it allows people and businesses to thrive by fostering respect and empathy among everyone involved. In this episode of All Things Work, join SHRM Chief Data and Insights Officer Alex Alonso, PhD, SHRM-SCP, for a “podcast t ... Show More
38m 20s
Apr 2025
Empathy Metrics: How Feeling Valued Fuels Performance with Mimi Nicklin
<p><strong>Inside this episode:</strong><br />• What listening-led leadership really means—and how it transforms morale and motivation<br />• The science behind why being seen and heard boosts team performance<br />• How psychological safety and empathy drive innovation and preve ... Show More
21m 27s
Jun 2020
#148 How to use emotional intelligence at work
This week Helen and Sarah talk about emotional intelligence (EQ) at work. They take the 12 characteristics of EQ and share ideas for putting each one into action. Whether you're thinking about your own development or different exercises to do with the people you work with, this w ... Show More
24m 53s
Oct 2025
Brené and Adam Grant on the Skillsets of Empathy
In the fifth episode of a special “Dare to Lead” series with Adam Grant, Brené and Adam break down the skillsets of empathy, empathy misses, and how empathy is trickier than walking in someone else’s shoes. They discuss the way empathy can show up as being curious and caring — ir ... Show More
48m 9s