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Apr 2024
30m 52s

1954: Deep into the Four Futures

Mark Costes
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Yesterday
2506: From the First Call to a Lifelong Patient Relationship
On today's episode, Dr. Mark Costes joins Joshua DeVries on The Patient Experience Blueprint to discuss how dental practices can create more intentional, human-centered systems that build trust and improve case acceptance. Mark shares lessons from his unconventional path into den ... Show More
44m 16s
May 8
2505: The Smart Way to Add a Specialist
On today's episode, Dr. Mark Costes answers listener questions in this Ask Mark Anything segment, covering everything from adding specialists to protecting profitability during expansion. He breaks down how to evaluate the true cost per procedure before bringing in a specialist, ... Show More
44m 45s
May 7
2504: The Conversations That Save Associate Relationships
On today's episode, Dr. Mark Costes is joined by Dr. Summer Kassmel to unpack one of the most common frustrations in dental practice ownership: the disconnect between owner doctors and associate doctors. They discuss why owners often expect associates to think, work, and hustle t ... Show More
54m 8s
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