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Feb 2024
9m 54s

UX Research - Less Order Taking, More St...

UserTesting
About this episode
In this bonus episode, we look back to our conversation in Episode 87 with Ari Zelmanow and UserTesting’s Michelle Huff. Ari is a former police detective turned UX researcher and now leads User Experience Research at Twilio.  In this clip, Ari explains why he thinks we need to reinvent UX researchers role within organizations to be less of a service provider ... Show More
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