logo
episode-header-image
Jan 2024
34m 49s

How to communicate during uncertainty

TED
About this episode
How can you communicate confidence when the future is uncertain? Claire manages communications at a transportation company that’s going through major changes, and she’s tasked with making sure everyone—from C-level corporate executives to people out in the field—get the information they need. However, she finds herself competing with industry news cycles and word-of-mouth speculation to get people’s trust and attention. Anne and Frances discuss the importance of authenticity and trust at work – and show Claire how to create a clear line of communication at her company.

Transcripts for Fixable are available at go.ted.com/fixablescripts.

Hosted on Acast. See acast.com/privacy for more information.

Up next
Oct 6
How to communicate with your colleagues
Do you find yourself overwhelmed by too many Slack messages? Or unsure how to talk so that people will listen? In this episode, Anne and Frances help a caller who finds herself in the middle of a communication breakdown between her and her colleagues. Together, they explore the p ... Show More
34m 21s
Sep 29
Quick Fixes on Confidence: How to feel less awkward at the office, stay strong during a job search, and build up your team (w/ Morra Aarons-Mele)
In this special Quick Fixes episode, Anne and Frances are joined by Morra Aarons-Mele, workplace mental health expert and author of The Anxious Achiever, to help three different callers with their confidence conundrums. One listener feels awkward in-person after years of remote w ... Show More
37m 45s
Sep 22
How to get your confidence back (Re-release)
When negative feedback shakes your confidence, it can be difficult to get back to feeling like yourself at work. In this episode, Anne and Frances help a struggling listener who has spent years toning herself down in the workplace after being told that she was too assertive — now ... Show More
42m 26s
Recommended Episodes
May 2023
Fixable: Nai’a - "How do I get the attention of a distracted manager?"
Nai’a is a product operations manager at an education technology company that has gone through a major restructuring. With a shifting team and a brand new manager, she struggles to make sure her colleagues recognize the value of her work and what she needs to continue achieving s ... Show More
27m 33s
Dec 2021
Listening and Adapting in a More Personalized Market with JC Lapierre, U.S. Chief Strategy and Communications Officer at PwC
Mentorship is a sexy topic that gets thrown around in a lot of interviews, but this week’s guest does more than just talk about it. We caught up with her JC Lapierre, the U.S. Chief Strategy and Communications Officer at PwC as she was wrapping up with a regular mentorship sessio ... Show More
47m 7s
Apr 2023
Suzy Deering: “I was at my best when I was challenged but not defeated. I could be transparent and vulnerable. That then led to empathy across the organization.”
According to Suzy Deering, we’re in a transformational leadership crisis. In this episode, we chat with the prolific CMO on what she’s learned about fostering trust at the helm of major brands like Ford, eBay and Verizon and why fear can paralyze change in organizations. We also ... Show More
35m 15s
May 2024
How to Become a Trusted Advisor in Sales
On this episode of the Sales Gravy podcast, Jeb Blount sits down with sales coach Cheryl Parks to discuss why modern sales professionals need to shift from traditional selling to a more consultative and insightful approach that leverages business acumen, industry knowledge, and t ... Show More
35m 21s
Mar 2024
3 Things Confident Communicators NEVER Do
Communication is a critical skill for success—and the truth is — the more confident you are at communicating your ideas, successes, and needs, the more you will be seen as a leader and as leadership material. Danielle Robay, a journalist and Pretty Smart podcast host will teach y ... Show More
31m 43s
Aug 2021
37. Be Better: How Communication Catalyzes Business Transformation
In this episode of Think Fast, Talk Smart, Stanford GSB Lecturer Robert Siegel sits down with Matt Abrahams to discuss the role of communication in helping businesses to adapt and transform and his new book The Brains and Brawn Company: How Leading Organizations Blend the Best of ... Show More
22m 55s
Feb 2023
Nationwide’s Vinita Clements on the importance of belonging at work
Vinita Clements, EVP, CHRO at Nationwide talks about the importance of belonging at work, and why it’s mistakenly overlooked as a soft skill and not a business imperative. She shares how active listening from leadership is key to the company’s communication strategy, and why havi ... Show More
26m 53s
Sep 2019
Navigating Change (Live)
Is your organization going through some big shifts? Dan and Alison answer your questions with the help of Katie Burke, the chief people officer of HubSpot. They talk through what to do when you’re ready to move up but there’s no one to take over your role, you’re expected to work ... Show More
35m 16s
Apr 2023
Fixable: Kelli - “How do I deal with a communication breakdown?"
Kelli is a nurse at a leading teaching hospital where communication issues are not only leading to resentment – they could also be affecting patient care. After hearing from Kelli about the larger problems at play in the healthcare space, Anne and Frances discuss the link between ... Show More
27m 58s