When was the last time you practiced your active listening skills? HBR contributing editor Amy Gallo says it is a skill you need to practice. In this episode, you’ll learn how you can use listening skills to make other people feel heard and understood. Specifically, you’ll learn different styles of listening and how to use each one to fit your goals. You’ll ... Show More
Jan 21
When Leading a Global Team, Don’t Leave Connection to Chance
Leading a team that spans countries and time zones brings communication challenges that go far beyond working remotely. Tsedal Neeley, a professor at Harvard Business School, explains why global teams are especially vulnerable to misunderstandings and why leaders often don’t real ... Show More
18m 34s
Jan 7
How to Strengthen Your Focus When Demands Never Let Up
If you’re feeling distracted, mentally fogged, and unable to pay attention to the task at hand, you’re not alone. The human brain is highly susceptible to often unproductive mind-wandering, and modern technology has only made the problem worse. But we all know that the best work ... Show More
26m 53s
Nov 2023
656: How to Understand People Better, with Heather Younger
Heather Younger: The Art of Active Listening Heather Younger is an experienced international keynote speaker, best-selling author, CEO, and Founder of Employee Fanatix. Known as The Employee Whisperer, Heather harnesses humor, warmth, and an instant relatability to engage and upl ... Show More
37m 53s
Aug 2022
The Diamond Dozen for Developing Your Speaking Skills - 234
To be a great public speaker you need substance and style. I've seen many speakers who are very showy, but their content completely misses the mark, and I've seen speakers with a great message to share, but who fail to communicate it in a way that engages their audience. I want a ... Show More
26m 15s
Jul 2023
99. Rethinks: How to Handle Challenging Conversations
Being a better listener has a lot to do with silence, says Collins Dobbs, a lecturer in management at Stanford Graduate School of Business. “A lot of people are uncomfortable with the smallest modicum of silence, but learning often happens when we create distance for useful refle ... Show More
25m 51s
Nov 2017
Technically Speaking! - 011
Over my career, I've worked with lots of scientists, IT specialists and engineers, and I know that sometimes it's can be challenging to communicate complicated concepts and ideas in a way that's simple enough for your audience to understand. This week's episode gives you tools an ... Show More
24m 6s