When was the last time you practiced your active listening skills? HBR contributing editor Amy Gallo says it is a skill you need to practice. In this episode, you’ll learn how you can use listening skills to make other people feel heard and understood. Specifically, you’ll learn different styles of listening and how to use each one to fit your goals. You’ll ... Show More
Today
Build Your Resilience in the Face of Tough Change
Difficult change is inevitable, but few of us have the skills to it navigate well. Dr. Maya Shankar, cognitive scientist and host of the podcast A Slight Change of Plans, shares ideas that can leaders understand, react, reframe, and better adapt to change in life or work. She off ... Show More
25m 13s
Apr 15
Scaling a Business Beyond the Family Playbook
Johnson Security Bureau is one of the oldest Black-owned security firms in the United States, providing services to New York-area banks, public works, hospitals, transportation facilities, and other industries. In order to grow the business, CEO Jessica Johnson-Cope considered pa ... Show More
31m 26s
Nov 2023
656: How to Understand People Better, with Heather Younger
Heather Younger: The Art of Active Listening Heather Younger is an experienced international keynote speaker, best-selling author, CEO, and Founder of Employee Fanatix. Known as The Employee Whisperer, Heather harnesses humor, warmth, and an instant relatability to engage and upl ... Show More
37m 53s
Aug 2022
The Diamond Dozen for Developing Your Speaking Skills - 234
To be a great public speaker you need substance and style. I've seen many speakers who are very showy, but their content completely misses the mark, and I've seen speakers with a great message to share, but who fail to communicate it in a way that engages their audience. I want a ... Show More
26m 15s
Jul 2023
99. Rethinks: How to Handle Challenging Conversations
Being a better listener has a lot to do with silence, says Collins Dobbs, a lecturer in management at Stanford Graduate School of Business. “A lot of people are uncomfortable with the smallest modicum of silence, but learning often happens when we create distance for useful refle ... Show More
26 m
Nov 2017
Technically Speaking! - 011
Over my career, I've worked with lots of scientists, IT specialists and engineers, and I know that sometimes it's can be challenging to communicate complicated concepts and ideas in a way that's simple enough for your audience to understand. This week's episode gives you tools an ... Show More
24m 6s