When was the last time you practiced your active listening skills? HBR contributing editor Amy Gallo says it is a skill you need to practice. In this episode, you’ll learn how you can use listening skills to make other people feel heard and understood. Specifically, you’ll learn different styles of listening and how to use each one to fit your goals. You’ll ... Show More
Mar 11
Looking Back on Nike’s Evolution from Startup to Global Enterprise
Phil Knight, co-founder, former CEO, and Chairman Emeritus of Nike, tells the story of starting the sports apparel and equipment giant after taking an entrepreneurship class at Stanford and teaming up with his former track coach, Bill Bowerman. Together, they changed how running ... Show More
19m 57s
Feb 25
Combatting Cynicism in Your Organization
Around the world, we’ve become increasingly cynical about other people, public institutions, and corporations. Back in 2022, Edelman’s Trust Barometer found that nearly 60% of respondents across 27 countries reported that their default is to distrust. And that’s bad for business, ... Show More
29m 40s
Nov 2023
656: How to Understand People Better, with Heather Younger
Heather Younger: The Art of Active Listening Heather Younger is an experienced international keynote speaker, best-selling author, CEO, and Founder of Employee Fanatix. Known as The Employee Whisperer, Heather harnesses humor, warmth, and an instant relatability to engage and upl ... Show More
37m 53s
Aug 2022
The Diamond Dozen for Developing Your Speaking Skills - 234
To be a great public speaker you need substance and style. I've seen many speakers who are very showy, but their content completely misses the mark, and I've seen speakers with a great message to share, but who fail to communicate it in a way that engages their audience. I want a ... Show More
26m 15s
Jul 2023
99. Rethinks: How to Handle Challenging Conversations
Being a better listener has a lot to do with silence, says Collins Dobbs, a lecturer in management at Stanford Graduate School of Business. “A lot of people are uncomfortable with the smallest modicum of silence, but learning often happens when we create distance for useful refle ... Show More
26m 23s
Nov 2017
Technically Speaking! - 011
Over my career, I've worked with lots of scientists, IT specialists and engineers, and I know that sometimes it's can be challenging to communicate complicated concepts and ideas in a way that's simple enough for your audience to understand. This week's episode gives you tools an ... Show More
24m 6s