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Mar 2021
1m 39s

#00 - Introduction to Owned and Operated

JOHN WILSON
About this episode
In this episode of Owned and Operated I wanted to give a description of why we're starting this podcast, and what we'll be talking about. I'm John Wilson, I own a trades business doing about $5MM annually, and am currently buying 1-2 businesses a year. I'm bringing on my operator, Brandon Niro, to talk about the nitty gritty details of what makes a busines ... Show More
Up next
Today
What Home Service Businesses NEED To Stop Missing Calls
<p>In this episode, <b>John Wilson</b> sits down with <b>Daryna Kulya</b>, co-founder of Quo (formerly OpenPhone), to unpack one of the most underappreciated growth levers in home services: how you communicate as you scale. What starts as “one tech, one phone, one truck” quickly ... Show More
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The Ultimate Home Service Trivia Show (What Homeowners Really Think)
<p>In this episode, John Wilson and Brandon Niro are joined by Zac Dearing from Mantel for a fast-paced, trivia-style breakdown of what homeowners actually want when buying HVAC and home services in 2025. Mantel just surveyed 500+ homeowners nationwide, and instead of guessing in ... Show More
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<p>In this episode, John Wilson sits down with Richard Dunbar of FieldPulse to dig into one of the most important — and often overlooked — levers for scaling a home service company: modernizing your operational platform. Whether you’re running HVAC, plumbing, electrical, restorat ... Show More
46m 33s
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