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Oct 2023
40m 58s

792. Insights: Putting services back int...

11:FS
About this episode
On this episode of Fintech Insider Inisghts, 11:FS CEO David M. Brear is joined by our very own CTO Ewan Silver for a fireside chat to unpick what we mean when we say the services have fallen out of financial services. At 11:FS we believe there’s a real service gap in the industry, where companies have fixated over products or customer numbers or data, rat ... Show More
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1079. Insights: Robinhood, Public and the US firms leading the AI customer experience race
In this episode, we're exploring one of the biggest themes shaping financial services today: how US firms are leading the AI customer experience race. Host Kate Moody, Customer Strategy Director at 11:FS, is joined by members of the 11:FS Pulse team: Joe Colchester, Head of Produ ... Show More
41m 9s
Jul 6
1078. News: FCA unveils crypto rules, Airwallex hits $11bn valuation, and Jet Bank launches Albania's first digital bank
About this episode: Host Benjamin Ensor - Director of Research and Strategy at 11:FS - is joined by some great guests to discuss the biggest stories from the world of financial services over the past week. This week's guests: Fatbardha Rino - CEO at Jet Bank Veronica Glab - Strat ... Show More
1 h
Jul 2
1077. Insights: What does it take to build the bank of the future? With Engine by Starling
In this episode, we're exploring what it takes to build modern banking technology from the ground up. Host Ross Gallagher - Head of Consulting at 11:FS - joined by Sam Everington, CEO of Engine by Starling, and Jody Bhagat, President of North America at Engine by Starling. They d ... Show More
40m 27s
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