110. Write It Well: How to Craft an Emai...

How “spaciousness” helps teams move beyond busywork — and build the conditions for honest conversation.“We’re just so busy right now” is one of the most common reasons cultures don’t change — and it’s exactly what Megan Reitz set out to understand. In her research, she describes ... Show More

Why it’s critical to say what needs to be said — and listen when others do the same.Speak out, listen up — these are Megan Reitz’s core pillars of workplace communication. According to her, healthy organizations are only possible when everyone can say what they think, and they kn ... Show More

Why it’s not about being born a great communicator, but becoming one.The greatest communicators aren’t always great from the start. As Lerone Martin knows, even the great Martin Luther King Jr. had to practice before he could persuade.Martin is the Martin Luther King Jr. Centenni ... Show More

What kinds of writing gets people to take action? In his book, “Writing Effectively for Busy Readers,” Harvard professor and this week’s Master Fixer Todd Rogers discusses his extensive research into the most effective writing styles. Todd talks with Anne and Frances about what i ... Show More

Harvard Kennedy School Professor Todd Rogers and Lecturer in Public Policy Lauren Brodsky say trying too hard to sound intelligent—even when communicating complex or nuanced ideas—isn't a smart strategy. Because today’s overburdened information consumers are as much skimmers as r ... Show More

Great speakers do two things better than other people… They create content that is designed to connect with their audience where they are and engage them in new and compelling possibilities for the future; and They deliver it in a way that builds rapport, entertains and motivates ... Show More

Lauren already knows the plot of her bestselling novel—the problem is she hasn't written a word. Paralyzed by self-criticism and an earlier rejection, this former English major has spent years journaling instead of attempting the scary, difficult work of creative writing. On this ... Show More

Some managers give meaningless positive feedback. Others are unreasonably critical. But Kim Scott, cofounder of the executive coaching firm Radical Candor, says good leaders can give honest feedback in the moment—as long as it’s rooted in a strong relationship. 

What can the strategies of the chessboard teach us about how to succeed in life? Author, educator, entrepreneur, hedge fund advisor and US Chess Federation life master Adam Robinson makes a return appearance to The Knowledge Project to discuss some of the best ways to position yo ... Show More

Laura's dad lived an unusual life. He raised 12 children on a farm without running water in the Texas countryside while also programming his own website that connected families, for free, with help when they were going through difficult times. Ever since he passed away this Janua ... Show More

You've probably heard about the importance of journaling, putting thoughts on paper to help process the daily vicissitudes of life. But it's easy to stall once you see a blank page or get self conscious about what exactly you're writing. On this episode of How To!, we bring toget ... Show More